Our students are each assigned a mentor who is responsible for their progress through the Brightspace course. The issue is that when the a mentor views their student's progress in the virtual classroom, i.e., grades, assignments, etc., they are also able to see ALL the other student's personal information, grades and…
We are brand new to D2L and are in the middle of train the trainer and my faculty would like a demo student. I found several different things. One said turn this account on, another said just add a role and a user. I found this morning where you can use and API to enroll the account automatically in courses. I found other…
Hello everyone, Need immediate solution for the issuew hcih we are facing. In the LTI Asset processor implementation. We have registered the endpoint to receive the submission notices. But in a class of some 100 students, submission notices are coming fast for few students and for few it is taking soo long, approx 10…
Hi Service Desk team, We’re seeing a recurring flicker at the bottom of the ASX101-D class page in the LMS for my colleague MS Cai Shi Ying in NYP The issue does not reproduce in other ASX101 classes via the same dropdown. Steps: Navigate to ASX101-D ➜ [subpage], scroll to bottom → page flickers rapidly. Impact: Content at…
Hi! Would anyone be able to recommend an app that we can upload a script and it makes a training video? We've already looked at Synthesia and Speechify, but we're hoping to find another option. Thanks in advance for everyone's ideas!
We sometimes get duplicate learner accounts (email typos, multiple registrations, SIS mismatches). Fixing in the SIS often orphans data in Brightspace. Has anyone found a way to: Merge or otherwise preserve progress, grades, quiz attempts, and completion dates when consolidating accounts? Map/move artifacts from User A →…
Why is it that when grading assignments, when you select the TEXT cursor and write a comment on an assignment, you MUST go back to the toolbar and select the cursor again to write the next comment? I am so frustrated. I am a creative writing professor and Canvas user, new to Brightspace, and this is wasting me a lot of…
I have a question about editing the navigation bar in Brightspace. When I tried customizing the navbar, I noticed that the changes applied to all users in the course or org unit, rather than just to my own view. Is there a way to create a personalized or user-specific navbar, where only my account—or a specific role—sees…
Hi everyone, We are trying to find out if there's a way to check which staff member deactivated a student account in Brightspace. I’ve heard this might be possible through Admin Tools > Audit Logs, but I can’t find that option in my interface. I suspect I may not have the right permissions, but before escalating to our…
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Save your seat for our “Bright Ideas” 💡 Webinar Series. Each webinar is 45 minutes, followed by 15 minutes of Q&A and discussion. Take a deep dive with our Customer Enablement Team into Brightspace tips and tricks for better digital learning experiences! What to Expect 🧭 Explore the clean, modern interface of the New…
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Save your seat for our “Bright Ideas” 💡 Webinar Series. Each webinar is 45 minutes, followed by 15 minutes of Q&A and discussion. Take a deep dive with our Customer Enablement Team into Brightspace tips and tricks for better digital learning experiences! What to Expect 📊 Learn how to use Class Progress and Completion…
Want to stay on top of the latest and greatest in Brightspace being released this month? This session will cover all the newest release information in March 2026!
Save your seat for our “Bright Ideas” 💡 Webinar Series. Each webinar is 30 minutes, followed by 15 minutes of Q&A and discussion. Take a deep dive with our Customer Enablement Team into Brightspace tips and tricks for better digital learning experiences! What to Expect 💬 Learn strategies to design engaging discussion…