I have API access, but I'm having a very hard time figuring out how to enable and disable users via API. I am unsure of the endpoints to use and the scope needed. Anyone have any thoughts?
We are brand new to D2L and are in the middle of train the trainer and my faculty would like a demo student. I found several different things. One said turn this account on, another said just add a role and a user. I found this morning where you can use and API to enroll the account automatically in courses. I found other…
Our students are each assigned a mentor who is responsible for their progress through the Brightspace course. The issue is that when the a mentor views their student's progress in the virtual classroom, i.e., grades, assignments, etc., they are also able to see ALL the other student's personal information, grades and…
I cannot find videos that will show me how to modify documents. When my course was moved to Brightspace, several handouts became PDFs and I can't seem to be able to replace them with new content. Where are videos?
Hello everyone, Need immediate solution for the issuew hcih we are facing. In the LTI Asset processor implementation. We have registered the endpoint to receive the submission notices. But in a class of some 100 students, submission notices are coming fast for few students and for few it is taking soo long, approx 10…
Hi Service Desk team, We’re seeing a recurring flicker at the bottom of the ASX101-D class page in the LMS for my colleague MS Cai Shi Ying in NYP The issue does not reproduce in other ASX101 classes via the same dropdown. Steps: Navigate to ASX101-D ➜ [subpage], scroll to bottom → page flickers rapidly. Impact: Content at…
Hi! Would anyone be able to recommend an app that we can upload a script and it makes a training video? We've already looked at Synthesia and Speechify, but we're hoping to find another option. Thanks in advance for everyone's ideas!
We sometimes get duplicate learner accounts (email typos, multiple registrations, SIS mismatches). Fixing in the SIS often orphans data in Brightspace. Has anyone found a way to: Merge or otherwise preserve progress, grades, quiz attempts, and completion dates when consolidating accounts? Map/move artifacts from User A →…
Why is it that when grading assignments, when you select the TEXT cursor and write a comment on an assignment, you MUST go back to the toolbar and select the cursor again to write the next comment? I am so frustrated. I am a creative writing professor and Canvas user, new to Brightspace, and this is wasting me a lot of…
It looks like you're new here. Sign in or register to get started.
You bring the agenda. Ask your Brightspace questions about teaching, course building, training, supporting or administering in our open question and answer session.
Save your seat for our “Bright Ideas” 💡 Webinar Series. Each webinar is 45 minutes, followed by 15 minutes of Q&A and discussion. Take a deep dive with our Customer Enablement Team into Brightspace tips and tricks for better digital learning experiences! What to Expect 🎥 Learn how to design authentic, video-based…
About the event Join us April 13th, 2026 for an engaging webinar exploring how AI is transforming teaching and learning—and how institutions can adopt it thoughtfully and securely. As AI tools become more widespread, educators and leaders face critical questions around trust, data privacy, and academic integrity. This…
Save your seat in our “Bright Ideas” 💡 Webinar Series. Each webinar is 20 minutes followed by 10 minutes of Q&A and discussion. Take a deep dive with our Customer Enablement Team into Brightspace tips and tricks for better professional learning experiences! What to Expect ⚙️ Learn how to scale and standardize onboarding…
Want to stay on top of the latest and greatest in Brightspace being released this month? This session will cover all the newest release information in April 2026!