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Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
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Known and Fixed Issues
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
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Customer Enablement
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Accessibility
The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
Higher Ed / Postsecondary
Category List
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Discussions
Discussion List
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Specifying Category during grade import
When I export grades from Brightspace, the column headers include metadata in angle brackets. For example: My Item Points Grade <Numeric MaxPoints:1 Weight:10 Category:My Category CategoryWeight:5> Is there a way to use this same format during import? If I am creating a new item, can I specify which category it belongs in…
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Releasing the feedback from individual question OPTIONS in a quiz
How do I set the settings so that students can see the feedback for each option within a question in a quiz?
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instructor course access
hello how can we see when and how often an instructor accessed their course site, especially in a now closed site. I tried setting the new Course End Date to a future date and setting course to active, but it did not show any course access even for students, does it take a while to come back? Does the View Progress tool…
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How do I change a Final Grade?
I have a student who turned in her Final Project for my class days after the Final Grades were turned in. She told me she would be kicked out of South University if she failed my class so I allowed her to send me her Final Project. Where can I find a Change of Grade form to change her grade from a NCF to a passing grade?
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Grade items do not show up when try to link
I imported assignments from another class, but the list of them did not appear under Grades. So I created the list under grades. Now, when I try to link the assignment to the Grade Book. Only "Quiz 1" appears. Do I have to manually recreate the entire list of assignments under Grades again?
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Question pool set-up
I need to create a 10-item quiz from a pool of 100 questions in the library. These 100 questions are organized into 5 sub-pools of 20 questions each. Is it possible to for the quiz to call only one of these sub-pools at a time, meaning all 10 questions should be from the same and only pool.
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Youtube videos not playing in embedded SCORM files
We are using the new content experience in Brightspace. I have imported a SCORM file (v. 1.2 created using Articulate Rise) containing some YouTube videos. When I set the SCORM file to display in the embedded player, the YouTube videos will not play. They display the error 'Video unavailable. This videos is restricted from…
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Security measures in Brightspace to prevent cheating?
Are there any settings or features in Brightspace that can help prevent or limit copy-and-paste actions during quizzes (such as disabling right-click etc)? Thanks!
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How can i view more than just the first page on the pdf viewer when using an Ipad?
I am experiencing a problem where I cannot view more than just the first page of any document on the pdf viewer when using my Ipad. I saw that other people had the same problem but no solution was posted under the questions so I cannot use/try their sollution. Does anyone have a solution for this problem or does the pdf…
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Assignments - unresponsive when connecting to Grade Book
Case 02283708 “Assignments - Slowness when connecting to Grades” has been marked as resolved, but I am still experiencing the issue! When creating or editing an Assignment, and adding it to Grade Book or linking to an existing Grade item, the page becomes unresponsive for up to 60 seconds. The same happens when you save…
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User enrollments API call not returning enrollments with role "Student"
Hello, I'm currently working with Server-to-Server Oauth2 and have run into an issue pulling enrollment. I cannot get enrollments where a user's role is "Student", with the exception of the Organization. This is limited to calls using the /d2l/api/lp/ routes. Our Service User has been given full permissions to everything…
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Single Sign ON Account
I signed in and made a password but can't see how to set up single sign on. In the directions, everything i click is a picture and not a link that will take me where I need to go….
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Creating a Report for college-wide absentee students
Hi there, I'd like some advice or direction on how to handle an issue at my college. I have some staff members asking me if there is a way to create a college-wide report that lists all the students the didn't show up to their online classes after the first week (and list the classes the absentee students are in as well).…
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MS365 LTI & D2L
Hi all, We are looking to integrate MS365 into our D2L instance (specifically to make it easier for Instructors to schedule meetings). However, before we do that, we wanted to see/hear about other schools' experiences (and had a few questions besides). What are the pros/cons of having the MS365 integrated (with special…
- Help! I'm having a brain fog. How do I send my professor my work from the class activities folder?
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Add an instructor to all sections of a course
Where are the instructions for administrators to add an instructor to all sections as once?
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access to "Customer Spotlight: Designing Microlearning Content for Brightspace Support"
I'd like to have access to this course "Customer Spotlight: Designing Microlearning Content for Brightspace Support". Although I have signed up, I am unable to review this course. I've attached a screenshot for your reference. Could you please help me with this? Thank you.
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Surveys
Where do I find the survey tool?
- I cannot upload a video in an assignment as a student
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Intelligent Agents Permissions
It looks like our Intelligent Agent permissions have not been correctly set up. Please ensure the following permissions are enabled: Manage Agents Use Agent Enrollment Actions Perform Unenroll
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Brightspace Guided Training: What's New for Brightspace 20.26.12
Stay current with what’s new in Brightspace. In this monthly webinar, we’ll explore the latest features, updates, and improvements released this month and highlight what you need to know. Use the registration link under Location to attend live or watch the recording afterwards.