What's New in Community?🆕
Discussion Tags and Filtering
We've recently implemented our Tagging system into Discussions, as well as the ability to Filter Posts.
What does this mean?
Our Discussion tags help you sort conversations by tool, category, and context. This will allow Community members to better find the specific topics they are looking for in Discussions!
The Filter tool allows you to sort posts by their type (Discussion vs Question) and their Status (Answered vs Unanswered).
Where can I find this?
Select Discussions from the navigation bar. The Filter option displays before the list of Community Discussions.
How Can I Use Tags?
When asking a question in Community, be sure to 'tag' it with the associated Brightspace Tool to ensure that the right people get eyes on your question.
Customer Enablement Categorization
Inspired by You- We're making question categorization better!
Categories are the high-level organizers of your discussions in the Community, and each discussion must be placed in a Category.
This is different from a tag which allows you to mark a particular tool that you might be asking about. This categorization also allows you and subject matter experts to hop into the community to find all related questions!
Starting September 1st, the Customer Enablement discussions space will feature 5 subcategories.
These subcategories will help Community Members in specifying their needs, interests, and connecting with others in that area of shared knowledge. We want you to share and grow your expertise!
Each category features an associated description, to better highlight what to expect:
Discussions: What’s everyone talking about? 💬
We've been noticing a lot more questions coming into Community, which is pretty great! Keep them coming!
Not only are we noticing more questions coming in, but we are seeing increased response rates! From July to August, we noticed:
- A 68% increase in questions answered
- The highest number of D2L'ers responding to questions ever
Our most popular question topics are API's. Quiz, and Gradebook.
Tagging your question can really help us to connect it with the right people! Learn more about how to ask a question and how to tag your question.
What Are We Doing About It?
- Developing closer connections and collaborations with product teams. Stay tuned for a larger product focused presence in community through blogs, responding to questions, and hosting events.
- Q & A style events
- we recently hosted an Ask Me Anything: D2L IPSIS Standard CSV event that was a huge hit!
- more events like this one to come to community, where product experts address your questions in real time
- Stay tuned for events focused on Gradebook and Creator + in our Events section, and make sure to bookmark our Community Events discussion to receive weekly notifications for the events happening that week.
- Representation from the product teams at our quarterly Newsletter Events. Join us for our next one on October 31st from 12:00-12:45pm ET.
We are constantly learning from you about how to get you fast and valuable answers! Keep those questions coming!
‘PIE’-lights 🥧
Quizzes – Quiz Timing Improvements featuring Synchronous Quiz | Updated
This release updates the Quiz Creation experience for instructors and learners by adding a new synchronous quiz option.
With this release, instructors can facilitate quizzes where learners take their attempts simultaneously, which is convenient for in-class sessions.
This feature implements the following PIE items: D1552, D2135, D2914, D4450, D4481, D6373, D6812, D8816, D8924, D9257, D9656.
Data Hub – LTI Launches permission is no longer required | Removed
With this release, the External Learning Tools > Download LTI Launch Data Set permission is no longer required to download the LTI Launches Brightspace Data Set. This permission has also been removed from the Roles and Permissions menu.
This feature implements the following PIE items: D6685
Learning Center New Releases 🚌
Customer Spotlight: Lynn's Take on Gamification🎲
This resource is all about gamifying Brightspace! If you've been wanting to include some gamification elements but not sure where to start, you're in the right place.
What to Expect❓
🚪A walkthrough of Lynn's Escape Room
🙋🏾Tips and resource shared by Lynn
💬An interview series with Lynn and Rabia Ijaz, course creator for the Instructional Design Best Practices Escape Room
➕PLUS: Check out the On Demand resource📹 from a Community event we partnered with Lynn to host!
Brightspace Pre-Implementation Prep Course📝
This quick 5-minute course helps new Brightspace users/D2L clients prepare for the beginning of the implementation of their new Brightspace instance.
What to Expect❓
✔️ Brightspace terminology and definitions
✈️ Overviews of D2L teams to note during Onboarding
🛠️ Lists of common tools used for different groups of learners
📅 Timelines, stakeholders, and short/long term goals to consider
➕BONUS: Earn a completion badge at the end of the course!
📝Note: Check out a full listing of our Learning Center resources!
Upcoming Events 🎫
Want to stay in the know for our latest Events? Bookmark our Events Thread, updated every week!
Looking for recordings and resources from past Events? Check our our On Demand section in the Brightspace Community Corner!
What's Coming Up?
October 12th
October 17th
October 26th
October 31st
November 22nd
What to Watch For?
Our Ask Me Anything: IPSIS Edition was a hit! Be on the look out for our next Ask Me Anything style event where you can connect your questions with our Product Experts.
Look Out For👀
What's coming next? Watch out! We're brewing up a cackling good time…
🗺️ Community and Documentation Roadmap
🖼️ Updates to New Content Experience
🤖 Brightspace Virtual Assistant in the Learning Center
📚 Learning Center Resource focused on Portfolio
🎮 Learning Center Resource focused on Gamification