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Introducing an Enhanced Community Experience
We are excited to introduce a variety of enhancements to improve your Community experience! The following updates provide improved usability for Brightspace Community users. Have ideas for future improvements or changes to the Community site? 📝Share your feedback with us📝 Video: Introducing an Enhanced Community Experience…
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Unlisting and Removal of Brightspace Tutorials Videos
After carefully reviewing our video content, the documentation team has decided to begin the process of removing older, outdated videos that no longer reflect Brightspace’s current interface and experience. The Brightspace Tutorials YouTube channel has recent, updated videos that reflect current Brightspace workflows while…
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Fusion 2024: Community and Knowledge Labs
What is Fusion? Fusion is the All-in-One Conference for you! Connect with a Community of peers, partners and industry experts Discover the latest trends, product innovations and best practices Share your goals and get answers to your toughest questions Learn by diving deep into the topics and sessions that matter most to…
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Virtual Fusion Lab 2024: Present video content to users
👩🔬Community & Knowledge Lab This article is intended for use as a part of our Virtual Fusion Lab Experience. 🎞️The integration of video content with our text-based help documentation We actively use video content as a supplement to our text-based help documentation. To improve user interaction with these videos, we want…
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Introducing a new way to search in Brightspace Community
We are excited to share that we are launching a new and improved search tool in Brightspace Community to help you more easily connect with the resources you’re looking for. Find better resources faster Our new and improved search uses natural language processing AI for better accuracy. It supports synonyms for commonly…
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Introducing Your New Learning Center Sidekick: Meet Lumi Chat!
We’ve got some exciting news to share with our Brightspace Community members! We’ve just launched Lumi Chat in the Learning Center 🚌 What Is Lumi Chat? Lumi Chat is an in-product help tool that is integrated into our LMS through JavaScript. Some Brightspace users will already be familiar with the tool if their organization…
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Known Issue and Fixed Issue Updates
Known Issue and Fixed Issue information will no longer be maintained in Legacy Brightspace Community as of 10th July, 2023. About Known and Fixed Issues Known Issues are software problems that have been identified but not yet resolved. They are tracked in our Known Issues List and prioritized for resolution based on…
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Register for Community Single Sign On
Registration connects you to extended Community resources with one set of credentials including: 🏫 Learning Center 🥧 Product Idea Exchange 🤝🏼 Approved Support Contact Homepage (for those who access it) Once you're connected with the Single Sign On Experience to the New Community, you won't need to login to Legacy Community…
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Community Categorization
We’re making improvements to enhance your Community Discussions categorization with YOU in mind! What is Categorization 🗂️ Categories are the high-level organizers of your discussions in the Community, and each discussion must be placed in a Category. This is different from a tag which allows you to mark a particular tool…
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Translation Refinement in Brightspace
Where to report errors To submit a translation refinement, complete this form or contact your Brightspace administrator to share your translation feedback. Note: The steps provided in this article are for reporting translation errors in our Brightspace products only and not within Brightspace Community. How to report…