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Improving the Community Experience Summer 2025
We're building a better Community experience, and this month we're excited to share all the improvements we’ve made in response to, and inspired by your feedback. In addition to fixing known issues and creating usability improvements, we’ve made it easier to post questions, tag and search answers in your own language, and…
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Introducing an Enhanced Community Experience
We are excited to introduce a variety of enhancements to improve your Community experience! The following updates provide improved usability for Brightspace Community users. Have ideas for future improvements or changes to the Community site? 📝Share your feedback with us📝 Video: Introducing an Enhanced Community Experience…
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Brightspace Tutorial Video Updates: Added, Unlisted, Removed
The D2L Knowledge Team is unlisting outdated Brightspace Tutorial videos that no longer reflect current workflows. These videos will be unlisted (hidden from search but accessible via direct link) and, after 6 months, permanently removed. Updated replacement videos are available and embedded in the documentation. Users…
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Introducing a new way to search in Brightspace Community
We are excited to share that we are launching a new and improved search tool in Brightspace Community to help you more easily connect with the resources you’re looking for. Find better resources faster Our new and improved search uses natural language processing AI for better accuracy. It supports synonyms for commonly…
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Introducing Your New Learning Center Sidekick: Meet Lumi Chat!
We’ve got some exciting news to share with our Brightspace Community members! We’ve just launched Lumi Chat in the Learning Center 🚌 What Is Lumi Chat? Lumi Chat is an in-product help tool that is integrated into our LMS through JavaScript. Some Brightspace users will already be familiar with the tool if their organization…
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Known Issue and Fixed Issue Updates
Known Issue and Fixed Issue information will no longer be maintained in Legacy Brightspace Community as of 10th July, 2023. About Known and Fixed Issues Known Issues are software problems that have been identified but not yet resolved. They are tracked in our Known Issues List and prioritized for resolution based on…
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Register for Community Single Sign On
Registration connects you to extended Community resources with one set of credentials including: 🏫 Learning Center 🥧 Product Idea Exchange 🤝🏼 Approved Support Contact Homepage (for those who access it) Once you're connected with the Single Sign On Experience to the New Community, you won't need to login to Legacy Community…
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Community Categorization
We’re making improvements to enhance your Community Discussions categorization with YOU in mind! What is Categorization 🗂️ Categories are the high-level organizers of your discussions in the Community, and each discussion must be placed in a Category. This is different from a tag which allows you to mark a particular tool…
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Translation Refinement in Brightspace
Where to report errors To submit a translation refinement, complete this form or contact your Brightspace administrator to share your translation feedback. Note: The steps provided in this article are for reporting translation errors in our Brightspace products only and not within Brightspace Community. How to report…
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Community Spotlight: D2L Champions 2024 🏆
Hello Community Members! 👋 Get to know the individuals who champion innovation, collaboration, and care within our Brightspace Community. In this edition of Community Spotlight , we’re excited to introduce you to someone who’s making a big impact behind the scenes and on their respective organizations! How to be a…