Hi, I have been tasked with investigating whether the Course Content Feedback tool could be used at our organisation, so I have a couple of questions. * Can this tool be prominently displayed to students at the bottom of a page rather than hidden within a drop down menu? * Can the feedback be available to course staff - or is the feedback only available at the backend (Admin Tools). * Is there any API integration with the Course Content Feedback tool? Thanks, Bjorn

Hello Bjorn, * The ability to submit feedback is only available via the drop-down in the Classic Content Experience. * The ability to view feedback is a permission that can be granted to a role. Once a role is given this permission, users in this role can view the feedback in the Content Report under Feedback. 3. I am not able to locate an API for content feedback in the API documentation. Best, Andrea

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Course Content Feedback tool

Bjorn.L.964

Hi,

I have been tasked with investigating whether the Course Content Feedback tool could be used at our organisation, so I have a couple of questions.

Can this tool be prominently displayed to students at the bottom of a page rather than hidden within a drop down menu?
Can the feedback be available to course staff - or is the feedback only available at the backend (Admin Tools).
Is there any API integration with the Course Content Feedback tool?

Thanks,

Bjorn

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Accepted answers

Andrea.M.553

Hello Bjorn,

The ability to submit feedback is only available via the drop-down in the Classic Content Experience.
The ability to view feedback is a permission that can be granted to a role.

Once a role is given this permission, users in this role can view the feedback in the Content Report under Feedback.

3. I am not able to locate an API for content feedback in the API documentation.

Best,

Andrea

All comments

Andrea.M.553

Hello Bjorn,

The ability to submit feedback is only available via the drop-down in the Classic Content Experience.
The ability to view feedback is a permission that can be granted to a role.

Once a role is given this permission, users in this role can view the feedback in the Content Report under Feedback.

3. I am not able to locate an API for content feedback in the API documentation.

Best,

Andrea

Bjorn.L.964

Hi Andrea,

Thank you very much for this information. It is everything I need to move forward.

Would it be possible to find out what the initiating call is to pop up the feedback window? I would like to create an on page button for students to use to bring up this feedback window. It's not possible to see from the submenu what's being called.

Bjorn

Bjorn.L.964

Unaib.N.361

Hi Bjorn,

Thanks for reaching out! Apologies if I am missing something obvious. If you would like the users to view the course feedback window directly , it can be done via the below call. Sharing a screenshot of Network tab from dev tools of my test course:

course feedback.JPG

https://URL/d2l/lms/content/reports/feedback_course.d2l?isFromCourseReports=&ou={OrgUnitId}

You can click the link above to open the feedback window. I used the replace string for {OrgUnitId}, so the link can be used in any course and will automatically populate the org unit ID.

Please note: The Feedback option in Content reports is designed for Instructors and admins and not for student role.

Thanks,
Unaib

Bjorn.L.964

Hi Unaib,

Thank you for your response. We're actually looking to display the Submit Feedback window more easily for students. At the moment the pop up form is hidden in a content dropdown menu and we want to display an option to open this on every page - so that students can report problems with content and rate it's effectiveness. We're also moving to the New Content Experience in September where this option doesn't seem to appear at all anymore. It might be how it's configured on our test environment though.

Furkan.K.312

Hi Bjorn,
I understand you're aiming to make the Submit Feedback option more visible and accessible to students on every content page, and that you're preparing to transition to the New Content Experience in September. You're right that in the New Content Experience, the feedback option may not appear in the same way, and its behavior could also depend on how it's configured in your environment.

To explore this further and determine what options might be available, including potential configuration changes or alternative approaches, could you please create a support case with all the relevant details? This will allow us to properly investigate with the appropriate teams and provide accurate guidance for your setup.

Thank you,

Furkan