Where to report errors
To report a translation error or missing translation, complete this form or contact your Brightspace administrator to share your translation feedback.
Note: The steps provided in this article are for reporting translation errors in our Brightspace products only and not within Brightspace Community.
How to report errors
Have you ever encountered a translation in Brightspace that just didn't quite sound right? We value your feedback and want to ensure the highest quality translations for our product.
Here's how you can help us perfect our translations by reporting errors or missing translations:
1. Identify the Affected Language
The first step in reporting a translation issue is to specify the language in which you've encountered the problem. This helps us pinpoint the exact issue more effectively.
Figure: Click the drop-down menu to select a language pack.
2. Capture a Screenshot
Visual evidence is important for our team to understand the problem you've encountered. Take a screenshot of the translation error or the area where the translation is missing. Here's an example of how to do it:
Figure: Take a screenshot of the area and highlight where the translation error exists.
3. Provide Reproduction Steps
To assist us in reproducing the issue and fixing it, provide detailed steps on how to get to the translation in Brightspace. This step is crucial for our Localization Team. Here's an example of how to format your steps:
Figure: Write the steps for how to reproduce the translation error
4. English Source Text
If applicable, provide the original English text that should be translated. This helps us understand the context and source of the translation issue.
Figure: Enter the English source text for the error that needs to be corrected.
5. Original Translation
Include the translation that you believe to be incorrect or missing. This will help our team identify the specific issue you've encountered.
Figure: Enter the translation error.
6. Suggested Translation
If you have a suggestion for a better translation, share it with us. Your input is valuable in improving our translations.
Figure: Enter a suggested translation for the error.
7. Brightspace URL
If the translation issue is specific to a particular page, section, or tool within Brightspace, provide the URL or location to help us locate and address the issue more efficiently.
Figure: Copy and paste the URL to where the issue is occurring.
Conclusion
Your feedback plays a vital role in enhancing the quality of our translations and ensuring a better experience for all our users. Together, we can make Brightspace even better. We value your contribution to our ongoing improvement efforts.
