Learner Documentation (Corporate)

Submit and manage assignments

Understanding due dates and end dates

A due date is the submission deadline of an assignment in your course. This date is specific to assignments only.

End dates are attached to assignments. The end date is the final date an assignment is available for you to submit to, regardless of the due date. Once the end date of the assignment is past, you are no longer able to submit, no matter what the assignment's due date is.

You can check these dates and date settings on the Assignment List page. The hover tooltip includes the information about start and end dates with settings to explain how the assignment appears before and after these dates.
The Assignment page with activity dates and date settings

Figure: The Assignment page with activity dates and date settings.

Submit an assignment

The Assignments tool enables you to submit assignments in Brightspace, eliminating the need to mail, fax, or email your work to .

Note: Your controls what file types and extensions are permitted for an assignment submission. Before submitting your assignment, confirm on the assignment submission page in the section Allowed File Extensions what file types can be submitted.

An example of the assignment submission page showing the Allowed File Extensions section

Figure: Review the permitted file extensions on your assignment submission page.

To submit an assignment

From the navbar, click Assignments.
On the Assignments page, click on the assignment you want to submit to.

Figure: Selecting an assignment for submission.

Follow the assignment instructions, and do one of the following:

Type your assignment directly in the Text Submission field. When you finish your written response, click Submit.
Note: Text submissions have a character limit of 1,048,576 characters.
To browse for the file you want to submit, click Add a File. Select the files from your local computer or storage device, a personal locker, a group locker, or Brightspace ePortfolio, and then click Add. Enter any comments you want to submit with the file. Click Submit.
You can select Record Audio to add feedback. When you finish a recording, click Add. Enter any comments you want to submit with the file. Click Submit.

If your enabled e-rater ® Grammar feedback, to view grammar feedback on your assignment, on the Submission History page, click the View e-rater® grammar feedback link in the Inline Feedback column.

If your assignment allows multiple submissions, you can incorporate any grammar feedback and resubmit your assignment.

Notes:

If the assignment is Turnitin enabled, the file you submitted is pre-validated at the time of submission to ensure it is within the Turnitin file type and size requirements.
If you are submitting on behalf of a group, the submission appears for all members of the group. Any feedback is also visible to all group members.
If Online Grading or Similarity Report has been enabled, you can view your Submission ID within your Submission History page.
Depending on your course settings, you may be able to view any rubrics that are used to evaluate your work directly on the submission page.
If you need to find or cannot access your assignment dropbox, contact your instructor.
If you have questions on how to complete your assignment, contact your instructor.

Submit an assignment using the New Content Experience

You can submit assignments directly in Content without navigating to other course tools.

To submit an assignment using the New Content Experience

Navigate to Content.
Click on your module and then click on your assignment.
In the My Work section, add a file from your device or personal drive.

Figure: Browse for your assignment file on your device or add a file from your personal drive.
In the Comments section, add any additional information for your instructor.
Click Submit.

Your assignment submission appears in the My Work section of your assignment module. You can revisit this section at any time to view your assignment.

Video: Submit and confirm an assignment submission

Edit or delete an assignment submission

When a file is successfully submitted to an assignment folder, you can’t delete it. However, if you have the permissions to make another submission, re-submit the file and make sure to also contact your to let them know about your re-submission.

To re-submit an assignment submission

Navigate to the Assignments tool in your course.
Click on the assignment folder where you would like to edit or delete a submitted file.

Figure: Assignment folder with an existing submission.

Click Add a File to add another file to the assignment folder.
Enter any comments you want to submit with this new file.
Click Submit.
Contact your directly to inform them of your resubmission.

If you do not have the ability to make another submission, contact your and let them know that you would like to re-submit a file to the affected assignment.

Troubleshoot Assignments

You might occasionally experience a problem when attempting to upload your assignment file. This section provides you with the errors you might encounter when uploading your assignment and troubleshooting solutions.

Assignment unable to be submitted or resubmitted

There are multiple reasons for why you may not be able to submit an assignment. You may not be able to submit an assignment for the following reasons:

The end date has passed and your instructor has disabled late submissions.
Access is restricted for your assignment. This could be because your instructor has only made the assignment available for a specific start and end date or you must complete other course activities, like a quiz or view content, before being able to submit your assignment.
Your instructor has turned off the assignment's visibility and made it hidden for learners.
You are not uploading the correct file type or including specific details for your assignment. For more information about assignment and uploading errors, refer to the latter parts of this topic.
Your instructor only allows one submission for the assignment, so you cannot resubmit your assignment.
You require special access to submit the assignment.

If you cannot submit or resubmit your assignment, contact your instructor and ask them to perform the necessary steps to allow assignment submission.

Assignment is not available or cannot find assignment

Assignments often have start and end dates that control when an assignment is available or visible. Instructors can also control whether an assignment is visible or not for learners when they create the assignment. If you are supposed to be able to access and view your assignment but you can't see it, contact your instructor and ask them to make the assignment available.

If you are having trouble locating your assignment, access the module related to your assignment in the Content tool. If you still can't find your assignment, navigate to the Assignments tool and search for your assignment name. If your assignment is not available in the Assignments tool and should be, contact your instructor.

Error: Field is required. Select at least one file to upload.

You will receive this error message when you click Add before your file gets completely uploaded.

To resolve this, wait until the green loading bar on your file name has finished loading and click Add.

Error: This file extension is not allowed

When you attempt to upload a file submission for an assignment of a file extension type that the restricted, an error message appears.

An alert message indicating that a restricted file cannot be uploaded.

Figure: An alert message indicating that a restricted file cannot be uploaded.

To resolve this, before uploading a file, review the allowable file types listed on the Submit Assignment dialog and upload only the allowable file type.

In the Submit Assignment dialog, the allowable file types are listed based on the restrictions set by the instructor.

Figure: Submit an assignment file of the type listed in the Allowable File Extensions section.

Error: Oops, your file could not be uploaded

The cause of this error message may be due to an invalid file name, network issues, or if the file that is being uploaded is beyond the file upload limit.

To troubleshoot and resolve this issue, check the following:

File name. Your file does not upload when:

The file name contains illegal characters. The file name should not contain illegal characters. Rename your file and try uploading again. Some examples of illegal characters are: \ / : * ? " < > | ~ # % & + { } -
The file name is too long. We recommend that you keep the file name under 120 characters.

File size. The File Upload function in Brightspace supports up to 2GB per file, depending on your organization’s settings.

To reduce the file size

If your file contains images, you can reduce the resolution or size of the images.
If your file contains many pages, try splitting this into two files. For example, in a presentation, you can create one file for slides 1-5 and one file for slides 6-10.

Internet connection

The file uploader in Brightspace uploads files in 10MB chunks. If one 10MB chunk takes longer than two minutes to upload, the upload process times out and your file will not continue to upload.

Your upload speed depends on your Internet connection.

Always upload files using a wired Internet connection rather than wireless whenever possible.
If you have access to a faster network, upload from this network (For example, Home, on campus).

To check your Internet connection speed

Go to an Internet speed test site and test your i=Internet speed.

Your upload speed determines how fast your file uploads. Along with the overall size of your file, a larger file takes longer to upload. Although there is no minimum Internet connection speed necessary to use Brightspace, the better your upload speed, the faster your files will upload.

Upload the correct file

When you save a file in Microsoft Office, like a file called assignment.docx, you may find two files saved on your computer: assignment.docx and ~$assignment.docx.

This is because Office creates both a temporary file and the document file, where the temporary file begins with ~$. Ensure you are uploading the actual document instead of the temporary file as the temporary file will not open and contains no data.

Error: Unavailable Quicklink

You may encounter this error when you click the assignment submission folder link from the Content tool or on an announcement post.

The cause of this error is if the assignment folder is not visible on the Assignments page because it may have been hidden, has a release condition, or does not exist. If the assignment is visible but grayed out, either the assignment has not opened yet or it’s already closed.

Contact your for further help accessing the assignment submission folder if this is the case.

An example of the Unavailable Quicklink error after clicking the assignment submission link.

Figure: The Unavailable Quicklink error appears after clicking the assignment submission link.

Browser issues

You may encounter an issue with uploading your assignment when the page is not loading properly, the assignment page is blank, or the page is unresponsive.

In this case, we recommend that you make sure you’re using a supported web browser. If the browser is supported, make sure it is updated.

Find and review feedback

Tip: You can also view assignment feedback from User Progress and Grades.

On the navbar, click Assignments.
From the Assignments page, locate your assignment, and click Unread in the Evaluation Status column.
From the View Feedback page, you can view your submission feedback, rubric assessment, and grade.
If your added annotated feedback to the assignment, click View Inline Feedback. The annotation view opens in a new tab, displaying annotated feedback using highlighting, free hand drawing, shapes, and associated commenting.
To download the annotated assignment as a PDF, click Download.
When you are finished viewing feedback, navigate back to the View Feedback page and click Done.