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Is mine broken?
Hello Community, My question is regarding setting up my email signature. When I add any sort of graphic in there, it does not get passed through to the recipient. Interestingly, I just tried reloading the graphic after starting an actual email and it showed fine. It seems I simply cannot save my email signature with an…
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Image display issue in D2L email templates
We've developed an email template for administrators to send communications to learners via Brightspace. However, we've encountered an issue where the email is received without the intended brand banner image. Has anyone else experienced a similar problem, and are there specific settings within Brightspace that we should…
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Adding myself as instructor but email invite is not going through
After creating a class, adding the instructor to send invite but emails are not sending to instructor to access resources.
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Turn off email notifications for discussion boards
Hello How do I turn off email notifications for every time someone posts on a discussion board? I'm getting way too many emails. Thanks!
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How to set up an automatic email to registrants upon registration to the course
I have an issue where course registrants will register for a course, but not look at the course information where we put additional instructions that is critical for them to access meeting links. Is there a way where I can set up an automatic email to be sent to the registrants urging them to open the course page when they…
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Can admins archive past semester emails?
I am receiving complaints about so many past sections being displayed in the Brightspace email tool. Is there a variable option to only display X past semesters that can be modified if needed?
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Is it possible to add a header to the email page?
We use the "Send-only" option for our emails. Is there a way to add a header to this page to make it clear for students, this is outgoing only? We have a lot of students forgetting to check their actual email for the college.
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Email - auto reply
Can we set up an auto-reply with the instructor's course email account? If so, how?
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Student Submission Email
From the student perspective, how can we ensure that they are being sent an email when they submit an assignment, quiz, etc. in Brightspace? I know that I remember getting these emails when I was a student, but how to ensure that it is happening for all current students in all classes? Or, if it is not an Org wide setting,…
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email parents/guardians
I am on Brightspace and I want to email not just the students, but also their parents....where are the parent email (I see the student email addresses)???? We have these in our Google Classroom and Power School programs
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Unknown error sending email - PDF attachment
Recently I have received reports of users receiving a generic error message when attempting to send emails with PDF attachments. I have tested and replicated the issue multiple times but have been unable to identify a common cause. It does not occur with every PDF document, only some. The file size and number of recipients…
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Group Notifications for Instructors
Hello! We have courses with that use the same course shell but has two instructors with their own group of students. We've created the groups in the courses. Is there a way that instructors can only be notified only when their students complete assignments?
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Intelligent Agent not notifying when submissions are made.
I have tried setting up an intelligent agent that will notify trainers and managers via email of when a submission has been made to the assessment section of that course. I have used the criteria below however whenever a submission is made the Agent doesn't trigger and no notification is sent. Please can anyone point out…
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Can emails sent from the classlist in an org unit be retracted?
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Email notifications
Is there a way for students to receive an external email or text notification when they receive a new email in D2L? Something along the lines of "you have unread emails."
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Configuring email template
How do I add my organization's logo in the email template. When I enter the following script and preview, I don't see the logo/image in the email. <p><img src="https://client.brightspace.com/shared/{name-of-image}" alt="" title="" data-d2l-editor-default-img-style="true"></p>
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how do I sent a d2L email to professor Fortin?
how do I sent a d2L email to professor Fortin?
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How can I later confirm emails sent through BrightSpace?
When I send emails to students using BS, how can I later confirm that the email was sent? Is there an equivalent of a "Sent Items" box?
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HOW DO I SEND EMAILS TO PEOPLE?
I need to send a message to my classmates, how do I do that?
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Adding a parent email to a student profile
Hello, our staff are trying to link a parent email to a student profile to that we can email a parent and student at the same time within D2L. Is this possible? Thanks