New User Email Notification
Brian.C.132
Posts: 2 🔍
Hi Everyone,
Not sure if anyone is facing this issue. But when we create a new user account previously, user will receive a notification on their email, but just recently about a few weeks back. Our users did not receive any notification of their account being created even after clicking the forgot password link.
Is there a to fix this?
Not sure if anyone is facing this issue. But when we create a new user account previously, user will receive a notification on their email, but just recently about a few weeks back. Our users did not receive any notification of their account being created even after clicking the forgot password link.
Is there a to fix this?
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Answers
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Hello @Brian.C.132
As one of your school's Approved Support Contacts, I would recommend you open a support ticket with D2L's Admin Support. But I can see you and another ASC have already reached out to them.
I hope you can get the answers you need soon.
