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PGP - Where do I upload my key and the system to utilize it? Also, have do I force PGP?
Good Day I'm actually a parent of a student, how do I upload my PGP Public key into the system? I also would like to know how an Org can set mandatory PGP for all students, administrators and teachers. Furthermore, I'm sure I'm just not seeing the option, since no modern platform would forgo such a based staple of email /…
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New User Email Issue
Hi, I have modified the New User Mail Template and now tnew users are not receiving the email. Can someone please help? Do I need to default back the Name, Email and Subject?
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View Enrollment eMails Sent by Brightspace
When sending emails as an individual user (e.g. instructor, designer, admin, etc.) you can check your sent history through the email tool (access through the top navbar). However, we also send emails that make user of the email templates. These include registration and enrollment emails such as those when learners get…
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Lots of emails
We have recently had reported a number of emails (according to one report over 100 received) have been sent to users/learners on our platform. We are not sure how to investigate how this happened or what triggered this. Any help with how we would go about looking into this would be appreciated Secondly the emails appear to…
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Is there a way for admin to enable email notifications for all students
The pulse app has announcement notifications turned on by default, but the students' email notifications for the same are not turned on by default. Is there a way for an admin to turn these on for all students? Thank you, Amy
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Is there a way to set Brightspace email to use a first.lastname email rather than the username...
Is there a way to set Brightspace email to use a first.lastname email rather than the username for sending internal mail? In order to use SSL, Brightspace needs the username to match the email from our O365 system. I have it set so that our users cannot send or receive external emails using Brightspace. However,…
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Missing Mail Templates?
In Admin > Mail Template Management, a few of the templates have a Subject or Body that looks like this: {term not found: MailTemplates.Main.CustomReportingFramework.Mail.txtDHEmailMessage} * What happened? * How is it that they still work? * Does this need to be fixed? Thanks.