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Our learners are receiving an error message with one of the widgets we have in one of our...
Our learners are receiving an error message with one of the widgets we have in one of our courses. Error message: 'Something went wrong; We couldn't retrieve your data'. The widget is showing correctly for us in Administrator view as well as in Instructor view. But the error is displaying in learner view. All other widgets…
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What are best practices regarding archiving completed Brightspace courses?
Currently my institution's are made unavailable 2 weeks after the last day of the term, but instructors still have access to their courses indefinitely. Instructors have the capability to make courses available to students again at any given time, so in turn we run into issues. Does anyone have any experience or…
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Can a Learner have two different roles in the same course?
Hi all, I have set up a online course for a subject matter expert. They need to complete the course themselves, a ong as everyone else in the organisation; however, I also want them to take responsibility for the course long term and do any course updates and run reports so I have set them up as a Super Designer so they…
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Permissions: A Grade Item has a Rubric attached. Which permissions are needed for the...
Permissions: A Grade Item has a Rubric attached. Which permissions are needed for the "Assessment" column to be visible for a role on the "Enter Grades" screen? In the Course Offering context, I checked ALL of the boxes for "Grades" and "Rubrics" for the role in question. As a Super Admin, the "Assessment" column is…
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Hi Guys!
I have a ver urgent concern. We changed the config variable browser setting...
Hi Guys! I have a ver urgent concern. We changed the config variable browser setting "d2l.Auth.Sessions.OrgSessionLimit(Org)" to 1 and now we can't access the LMS anymore. I've attached the screenshot and the link in the details.Thank you! Link to LMS:…
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Is it possible to enroll someone in a course to copy content but not modify the content?
It's been a while since we've tried this, but we occasionally use template courses and enroll instructors in it with the traditional instructor role. Of course, someone eventually accidentally makes changes to the course. In the past, we couldn't create a role that could copy/import without also being able to modify the…
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How do I change user role to SuperAdmin at the organizational level?
Hi, I have an employee that was enrolled as a learner when he joined, but now needs SuperAdmin access at the organizational (not course) level. How do I do that?