Documentation
Additional Resources
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Thought Leadership
Connect with leaders in pedagogy, accessibility, learning experience design and more
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Accessibility
Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
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Community Corner
Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!
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Development
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
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Partners
Want to learn more about Brightspace Partners and Integrations? This is the place to be!
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Product News
Stay up to date with product updates and announcements in this category.
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Training
Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!
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Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
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Known and Fixed Issues
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
Higher Ed / Postsecondary
Discussion List
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error message pops up when trying to save attendance
After entering attendance for a class and selecting save, an error message comes up - see attached screen snip. When this error message comes up, the attendance data just entered isn't saved, so why does this happen? Thank you, Katherine @ Suncrest College
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In the Grade Book
What does "Dropped!" (in red) mean? How to remove it or fix it? What does it mean when you click on the little grey circle exclamation point and it says: Information: This grade has been dropped from "Assignments"?
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Turnitin
Can I use Turnitin in a discussion activity?
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Surveys not showing up to select award requirement
Hello I've set up a course with 3 surveys in (ILP, mid and end of course evaluation) - they are all visible in the course (and survey admin area). However I can't find 2 of them when I go to the award section to set up the requirement that all three are attempted before the award of a course completion certificate. Can…
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Send Creation Email When Using IPSIS?
When using IPSIS to create new Users on Brightspace, are they notified via email that their user account has been created when the IPSIS batch runs? When you create a new user on Brightspace manually, it will Send a Creation Email. Just wanted to know what happens before we run the IPSIS. Thank you!
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grades
How do I hide grades for an assignment on Brightspace?
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How do I get permission to access the Brightspace Data Sets?
I get a 403 status "No permission to Access the Brightspace Data Sets" when I make a request for /d2l/api/lp/1.35/dataExport/bds/list I have included the scope datahub:dataexports:read in the authorization. I am able to get other data successfully, like organization info and users data, for example. Please let me know if I…
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Maiden name or Former legal name field?
Good day, I am wondering how administrators manage students that change their legal name, e.g. in the case of marriage. Is there an option for a Maiden name field or Former legal name for accounts? Often when students get married, they inform the administration of a legal change but then say they don't mind keeping their…
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What are you using?
How are people using Brightspace for a large 100+ person course in Introduction or Review of Films? I currently, have a faculty who normally would allows students to watch Films of the same category and write an assessment based on the film, if they couldn't attend class to review the film as a whole class. Since this will…
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Is there a way that I can submit an assignment for a student.
My DE department just keeps telling me that I can add a file to the assignment under evaluate, but that does not SUBMIT the file so that I can then grade it. Is there a way I can actually submit it for the student?
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Moving a rubric from Org level to Dept level
Greetings, I've looked for the answer to this but haven't found it. I'm a new admin so I'm just getting the hang of Brightspace Admin. I've created several rubrics that are intended for department-wide use at the Org level (from Rubrics via the gear). However, the department can't access them and I don't see how I can move…
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Usage Stats for LOR objects
Is it possible for publishers of LOR objects to access usage stats for their objects?
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Equation editor
I'm wondering if you can adjust the 'font size' of equations or do they present as one size. I am finding it is displaying quite large compared to the text.
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Unenroll One Person From Multiple Classes
I see that there is a bulk unenroll learners. Is this how I would unenroll a single user from multiple classes?
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Calculation question type
I have a question on the calculation question type. Is there a way we can add multiple correct units for the question? I can only provide one correct unit to the question now. For example, the unit of M is the same as mol/L. I would like to be able to enter all possible ways students will enter their units.
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How to reset a quiz with new set of questions.
I want to switch the entire quiz (which is divide into 3-4 sections and different question pools) with the another set of quiz (in an Asynchronous module) from the question library without disturbing the current settings of quiz such as question pool, conditions set up for quiz or any special access.
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I want to have students answer the first essay question. Then choose 1 of 3 others. How to set up?
How are the rules set up in Brightspace?
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Creating multiple questions with the 'Insert practice' feature
Hello everyone, When I go to 'insert practice' and create, for example, a multiple choice question. I only have the option to create one at time. Is there a way to create a set of questions within one element, or do you have to select insert practice for each individual question? Thanks for reading
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Retrieval of LOR item results in error "Unable to find an API adapter"
We've uploaded a perfectly functional SCORM item from within a course up to the LOR, but upon retrieval we get an error message that says, "Unable to find an API adapter". It does seem strange since it works in the course that it came from. We've tried this numerous times with different SCORM files, and get the same…
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Quiz
I need to take a practice quiz to ensure my LockDown Browser & Respondus Monitor is installed
Upcoming Events
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ClassLink Cyber Session
You’re doing everything you can to improve cybersecurity in your schools, but how do you know if it’s enough? Join ClassLink leaders and cybersecurity experts at the ClassLink CyberSession, where they’ll introduce you to the Cybersecurity Rubric (CR). The CR is a free tool school leaders can use to self-assess their…
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Connection: Alberta
Connection events are free to attend, but registration is required. You can register for Connection: Alberta With presentations, workshops and networking, D2L Connection: Alberta is perfect for your learning and professional development. You’ll discover tips and tricks and have the chance to connect with peers to share…
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Data Series Part 3 - Org Level Data and Working with the Learning Analytics Services Team
As a Brightspace administrator, you have access to powerful organization-wide raw data sets through the Brightspace Data Hub which can be exported for further analysis in third party tools. If your organization has Performance+ included in your package, Insights Dashboards include easy-to-use reporting visualizations that…
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What's New for December 20.23.12
Want to stay on top of the latest and greatest in Brightspace being released this month? This session will cover all the newest release information in December 2023!
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Launching our Brand New Outcome Achievement Dashboard
Join the Community Team, Mike Moore and Darcy Wither, Senior Product Managers, for an update to Outcomes Achievement Dashboard! What to Expect❓ 🥅 Product experts share the vision and goals of iterative releases 🖼 Experience screenshots and mock ups 🙋♀️ Ask your questions and get answers Can't wait to see you there!🎉