Documentation
Additional Resources
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Thought Leadership
Connect with leaders in pedagogy, accessibility, learning experience design and more
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Accessibility
Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
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Community Corner
Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!
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Development
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
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Partners
Want to learn more about Brightspace Partners and Integrations? This is the place to be!
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Product News
Stay up to date with product updates and announcements in this category.
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Training
Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!
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Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
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Known and Fixed Issues
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
Higher Ed / Postsecondary
Discussion List
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Homepage widget file confusion
I'm a new administrator here and I am trying to update a file called Academic Resources on our organization homepage that is in a Helpful Links widget. This same file is also in the course homepages. I've gone to the Public File Management and located the file and made the edits but it only updates in the course homepages…
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Student acknowledgement checkbox that work is original, at time of submitting assignments
Hi, we seem to have lost the ability to add in a checkbox for students to check before submitting assignments, to declare that the submission is their own work. We always had this checkbox on hard copy submissions, and I think we had it previously on D2L but can't find it? Not only do we need this to close the academic…
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I am registered to the wrong school
In the mobile app, it says I am a student of SUNY Adirondack. I took one class there last semester as a high school student. How do I make sure brightspace knows that I am going to SUNY Oneonta instead.
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Lost survey
How do I find the link I lost. I am looking for a link that used to take students to the survey. However I am unable to find it now. The link is normally supposed to take you to 3rd year survey, however it is now taking students to the 4th year survey link.
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Designing a Form, With Checklist, For Students to Submit With Assignments
I would like to design a form for students to submit with many of their written assignments. Specifically, I would like to have a form where they note the extent of use of AI/ChatGPT with many submissions. I would include a checklist describing possible uses of AI, and a category of "Other" for them to describe the use. I…
- How can I change the start and end dates for a fixed midterm for one student?
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SSO Debugging
We have SSO configured on our Live and Test Brightspace instances, usually without any problems but very occasionally some people report that they get the "There was a problem processing your authentication". These users all have active Brightspace accounts. I am assuming that the issue is that ADFS is sending the SAML…
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Is it possible for Instructors to import feedback comments to the Grades Tool
Hi There, I'm wondering if there is any way for instructors to import feedback comments via the Import function within the Grades Tool? Currently the csv file only contains columns for whatever Grade items have been selected for export. Is it possible to add a feedback column for import when populated? A similar query was…
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Why don't quiz results show up in Grades tab?
I've done several assignments and one quiz with my class; all have been graded. All the assignments show up under the Grades tab, but the quiz doesn't. Why not?
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Assignments
I created several multiple choice quizzes, I then switched to "Learber" to take the quizzes, after I submitted the quizzes I realized I am not in the grade book to see the scores. Is there another way to view the quizzes?
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SSL Cert
Do you need anything from us after we renew Azure SSL cert? A new cert or just metadata or nothing?
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student system pushed out of exam- can I find her submission still?
I had a student who had completed the exam, but her internet connection failed, and could not save her work can I access it for marking?
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Discussion posts hidden from students when created in Content tool as a new forum?
We have turned on the New Content Experience for all of our current summer term courses. A faculty member reached out to me with a question because his Discussion posts (which he was creating in Content and then toggling to visible later) where not visible for students. I figured out that the issue comes from the creation…
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I can't open a Brightspace Help Document https://documentation.brightspace.com/EN/le/quizzes/instruc
I need to learn more about Quizzes and Timing. I searched for this article "Add Restrictions to a Quiz" — And it brings to me the Community Home page. Please fix. I need to see what is written there.
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How to grant participant roles to other D2L users?
I am an Author in Domo. I shared a card with a D2L user. This user did not have access to the card. When I checked this user role in Domo I the user has a social role. I need to grant this user a participant role so the user is able to see the card. Also, I do not have permission to grant a different tole to another user…
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d2l competencies and learning outcomes
hello in the lms platform competencies tool appearing in some course only i try to active from tools i found it aleadry active can you help me to make appearing
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Hotel
At what address does this conference take place? Is there a recommended hotel where I can stay during this conference? Thanks!
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Awards tool and FERPA?
I was curious if other Universities that are implementing the Awards tool in you courses have established policies around use, so that FERPA was not violated?
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Embedded Videos
Greetings! I've been trying to embed videos (which I store in YuJa) into various pages throughout my course sites. Oddly, I've noticed that the control panel, typically found at the bottom of the frame, does not disappear after a few seconds. It stays visible throughout the entire video. I thought it was the case that…
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Create a banner with a survey before moving to the next lesson
Good Morning, I want to have a pop up come up that is a survey and will need to be completed before the student can move to the next task or assignment. Please assist. Robin.B.978
Upcoming Events
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Brightspace Guided Training: Q&A
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Reimaginando la Educación Híbrida (Reimaging Hybrid Education) Spanish
Cómo las instituciones de América Latina están transformando la educación superior, ofreciendo la mejor experiencia para los estudiantes a través de modelos híbridos. How Latin American institutions are transforming higher education, offering the best experience for students through hybrid models.
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What's New for October 20.23.10
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