Discussion posts hidden from students when created in Content tool as a new forum?
We have turned on the New Content Experience for all of our current summer term courses. A faculty member reached out to me with a question because his Discussion posts (which he was creating in Content and then toggling to visible later) where not visible for students.
I figured out that the issue comes from the creation process - when he creates a new discussion from within Content, he leaves the system setting at "Create a new forum." So the post is created in Content and in Discussions, with a new forum also being created in Discussions. But when he toggles the visibility for the Discussion topic to ON in Content, the forum is still marked as hidden in Discussions.
Is there any way to ensure that newly created Discussion forums are automatically visible even if the Discussion topic is not toggled to visible when created? Or does anyone have any best practice tips for this situation?
Answers
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Hi @Kira.H.305
It looks like a user within your organization did engage with Support a couple weeks ago and this behaviour is being investigated by the development team as a defect.
Once confirmed, details should be posted to the Known Issues List, reference defect 01825907. You can bookmark the Known Issues List Updates discussion if you would like to be notified when new items are being added.
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@Kira.H.305 have you received a resolution to this? We are experiencing this problem in the Classic experience too and we are trying to find a way to ensure that the Discussion forums are visible?
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@Beth.P.669 I have not received any specific feedback on this, and am unable to find any documentation in the Known or Fixed Issues List. It isn't helpful, but I have just had to make sure that my faculty are aware and I encouraged them all to choose an existing "general" forum for any discussion topics they create.
