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Backdating certificates
Our courses have had badges since launch, and these have been awarded to learners as they have completed various modules and courses. I am now testing certificate templates for the same courses. I have added a release condition such that the learner earns the certificate by earning the course completion badge (which, in…
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Assignment Submissions - "This File Can't Be Previewed" Issue
Hi. Recently we have found that some assignment submissions are no longer able to be previewed/opened. There is an option to download the submitted file but not to view the file within the platform. The issue is with our most recent submissions as well as some older submissions that previously previewed/opened fine.…
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Can an IA be set so a Learner immediatley gets an email when enrolled into a course through LG?
Can an intelligent agent be set up so that when someone is assigned learning (i.e., a course) through Learning Groups, they immediatley get a Welcome Email sent to them? Please see attached pic for the current set up of the IA. Or is it only possible to have the IA run hourly? Thanks!
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Moving Student Assignments
How can an instructor move an assignment to the correct place when a student has put it into the wrong dropbox? Thanks!
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Advanced Functionality for Quizzes (Arithmetic)
Hello, I am wondering if there are any plans to improve the functionality of arithmetic questions for Brightspace Quizzes. We have recently moved our assignments over from the LON-CAPA system to Brightspace to consolidate our courseware; however, we are finding the arithmetic question programming quite limiting. It would…
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How do I remove borders around cells but not the table?
I used to be able to have a border around the outside of the table but no borders on the cells inside the table. Now, when I choose to put a border around the table, it also puts the same border around all of the cells. I cannot remove the cell borders without removing the table border. Please help!
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Can the colors of the New Learner Experience (LX) be changed?
We have been testing the New Learner Experience (LX) for potential use in training courses in our instance. However, the color of the new view defaults to a bright blue. Is it possible to change this color?
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Setting up private journal in discussions not working
Could someone help me? I'm worried that students can see each other's private journal entries. When I go in as a student, I am able to see other students. I checked with my Vanderbilt Brightspace team and they said there is no way to set up private journals - but I've done this for years. I'm wondering if something has…
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Group Enrollment in Brightspace
Hello, I'm wondering if there is a setting to allow students to enroll in multiple groups? A quick search shows me that students can only enroll in one group at a time, but is there a way to allow students to be a part of multiple groups? We're looking to use the Brightspace platform to allow students within a course to…
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Excel file in quiz question won't open for one learner
If a learner is struggling to open an excel file attached to a quiz question, is a browser block on pop ups etc. the reason for it? No other student has experienced this issue.
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Special Access for multiple assignments
Can you assign special access for a user across multiple assignments? Or do you have manage special access for each assignment individually? Is there a way to bulk edit special access for students who have accommodations?
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Is there an issue with surveys?
An instructor reported the following issue. The instructor "conducted surveys and several students submitted responses but their responses never were recorded. The majority were but several were not." Thanks
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Why aren't checkmarks appearing in the New Content Experience modules?
Hi everyone, We are using the New Content Experience and the New Student Experience. We are noticing that when students progress through a content module, checkmarks do not appear for all the pages. We have tested this and when we log in as a student (not impersonating but actually logging in with a test account) - and…
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Setting availability date for content
Hi, We want to make powerpoints available to student from a specifc date onwards. Is it enough to set the start date to a specific date, as shown in the image? In Dutch though ;) And to have the visibility toggle switched to 'visible'? Now it also shows the start date in the bottom right corner, as shown in the next image.…
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Discussion form setup and permissions
Hello, I like to know if it is possible to give individual permissions for one student response and a marker in the discussion forum and hide from view of other students? Thank you. Caroline.
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Can you setup a question pool in quizzes to be a bonus?
We tried to toggle a question pool as a bonus and it doesn't seem to work. Is there a way to make this happen?
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How do you get a course out of the recycling bin?
I put a course in the recycling bin without removing the students first. How do I get the course out? If I leave the course in the recycling bin will this cause a problem?
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How do you delete an entire course from Brightspace?
Hi All, I've been asked to delete a course from Brightspace but I'm not sure how to do it. Please advise. Thanks.