Hi Paul!
I thought I'd answer this one here, based on the reply from Support, to close the loop in case anybody else searches for something similar. Unless Bongo Video Assignments is used, it's expected functionality that you'd need to download the submitted video file in order to view it. Support suggested opening a PIE item for this functionality. I've had a quick search for you, and couldn't find a similar one that already exists, so you could go ahead and create a new PIE item.
Thanks Olly! I'll look into whether any of the Bongo Video Assignment options suit our particular type of assessments. If so, fantastic! If not, I'll open a PIE item for that functionality as suggested.
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