Manage Files

Documents are not accessible.
I have imported a course from another instructor but the import does not contain any documents that were uploaded into the original course. How can I gain access to these documents?
d2l how to upload word "Docx file" file in course
Linking to a Public Files folder in a template
Hi everyone, I would like to create two folders in Public Files - one to hold faculty resources and one to hold Getting Started info for students. Then I would like to create a template that can be used to create our courses that includes links to those two folders so that the information populates all the courses. I have…
Course Files API - Public Files management
I was wondering if it's possible to use the Course Files API to interact with Public Files (such as those available under /shared)? I have a use-case that would benefit from being able to programmatically delete/create/update files in that area, and my initial testing suggests that the Course Files API doesn't see files…
Course Files API - Delete file
When I use the Course Files API to view a file, it works as expected. For example, GET d2l/api/lp/1.44/xxxx/managefiles/file?path=/path/to/file.txt (org id and file name omitted) works completely fine and as expected. Based on the documentation, it would appear that the only thing that should change is instead of using the…
"Oops, your file could not be uploaded" error is displayed while importing course package on D2L LMS
I am trying to upload using instructor login. The package is .zip and the size is 452 kb. Maximum length of file name in the package is 65 characters. There is no special characters in file names inside the package. It is getting uploaded from my desktop/laptop on D2L successfully, but the error "Oops, your file could not…
Share course content without copying between Org Units
Is it possible to add files to one course and make them accessible from other courses?
Where I can I get customer suport or guidance on an issue?
I am finding that when I course copy a D2L, my visual media in my question libraries end up with broken links. I've tried to upload and store audio and visual media files in organized folders in document management (i.e. media isn't linked from external sources, but has instead been uploaded/stored in courses itself), yet…

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