Community Updates
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🥧PIE Update: Access has been restored to the Product Idea Exchange.
Thank you to those of you who've connected with us over the last few days to assist in problem solving and testing together!
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🆕 Are you an Administrator or Instructor who's new to Brightspace?
❔ Did you know you can access free Brightspace Training with your Community Membership?
🔎 Check out the Learning Paths for🗺️ Learn more about planned releases from the Community and Documentation Roadmap
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Community Status Update
Hi There Community!
We know some of you are seeing an error message as you search in Community this morning.
We're working on this and will provide an update as soon as that issue has been resolved. -
Community Status Update
The issue impacting some Community Members in their Search experience has been resolved.
Thank you to those of you who reached out to help us in our investigation and resolution. -
Hey Community👋
Help us plan our upcoming Creator + focused event!
Connect with a short survey to tell us 'What Creator + tools you want to see demo'd?'
We'll be using your feedback to help shape our upcoming event!🎉
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Hey Community Members!📣
We need your help to decide how our new Search tool (coming soon) should function! Connect with our community poll to tell us "When searching within an article, where do you want the search function to pull answers from❓"
Always grateful for your partnership to help guide community decisions🤗 -
What about choosing "in this article" and "in this site?" in bullet or checkboxes, depending on how loosy-goosy you want to be.
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@Julie.L.787 Would I be correct in assuming that the new Search tool that searches "within an article" is NOT intended to replace the top-level "Have questions? Find answers here…" Search in: feature found on the Community homepage?
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Thanks for chiming in here with your feedback! Yes, we believe that we will be able to support your search experience so that you are choosing to either search within an article or the entire site.
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Great question! All of search is expected to be improved, including new search functionality within articles and documentation, as well as within the 'Ask a question' space. Grateful for your feedback and willingness to share.
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Gentle Reminder starting at 12 EST Today December 12th, 2023
Join the Community Team, Mike Moore and Darcy Wither, Senior Product Managers, for an update to Outcomes Achievement Dashboard!
What to Expect❓🥅 Product experts share the vision and goals of iterative releases
🖼 Experience screenshots and mock ups
🙋♀️ Ask your questions and get answers
Can't wait to see you there!🎉
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Hey Community members!
We have an upcoming event, Convos with Community: Learning Through Story.
Join the Community team as we embark on a journey into the art of storytelling with Amanda Darling, our expert Instructional Designer holding an MFA in Screenwriting!
What to Expect❓
📖 Discover the Impact: Come unravel the power of storytelling in online learning, in sharing real-life examples and insights.
🔍 Explore Components: Dive into the anatomy of successful stories and understand how to seamlessly weave them into your course content.
🛠️ Hands-On Application: Learn practical tips and examples to apply storytelling using Brightspace Learning Environment tools.
💬 Interactive Q&A: Engage with Amanda, ask your burning questions, and receive expert answers to enhance your learning experience. Check out our QA discussion to post your questions and leave your inspirations from this course!
Don't Miss Out!
🎉Enroll now to make your content unforgettable and engage your learners through the time-honored tradition of storytelling!Learn more about the Learning Through Story course, featured in the Brightspace Learning Center!
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🚀 Exciting News! Our new Integrations Documentation knowledge base is now officially LIVE! 📚️
This is the new home for helpful resources about partner learning tools like the Respondus LockDown Browser, as well as utilities for finding and using integrations like Brightspace IntegrationHub.
Please update your bookmarks!
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Hello Community Members 👋
We're happy to share an exciting update with you all! Brightspace Virtual Assistance (BVA) is now available in our Learning Center 🎉
For more information on this update, and how to use the tool, please check out our new Community Resource Introducing Your New Learning Center Sidekick!
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Curious about what's coming up next in Brightspace Community?
Be sure to check out our Community and Documentation Roadmap in the Community Corner -
Calling All API Enthusiasts!
There's a great opportunity open to connect with the D2L User Experience Research Team to share about your Brightspace API experience!
Get all the details on the opportunity and how to sign up here -
Hello Community
We're investigating an issue impacting Community Search which leads to "No Results Found."
We recommend using Predictive Search from the main Homepage, or any Community Category Page at this time.
Begin typing the text for your search and select an option from the predictive search menu
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Just an update that the Search experience is back up and running, and no further interruptions are expected.
Thank you to our Community Members who've been in touch to give us a hand in assessing and testing today.
If you haven't seen in yet- we have some great Community search improvements on the horizon- including search in Knowledge Bases!
Can't wait to release the latest improvements very soon! -
Are you a Brightspace Learning Center fan? 🚍
Do you love learning about Analytics?
If so- you're going to love this announcement on the BRAND NEW:
Getting Started with Analytics Builder 📊Description: This course was developed to provide detailed instructions, resources and best practices for both Authors and Readers within Analytics Builder. It aims to lay a solid foundation for individuals eager to expand their proficiency in data analysis and visualization through Analytics Builder, leveraging their understanding of Brightspace Data Sets.
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SOMETHING BIG IS COMING TO COMMUNITY TOMORROW!
⭐️🔎Tuesday April 9th from 1:30am-5:30am EDT a new Community Search Experience will roll out! 🔍️ ⭐️
📣Check out the April Release Note to learn more about the new Search Features
We think you're going to love:
🔎 Search bars on EVERY Community Page (including in Knowledge Bases)
🔎 More content indexed including:
Developer Documentation
Brightspace Learning Center Content
Blogs
YouTube Videos
🔎 Saving searches and search results you use frequently
🔎 Access to more filters like Brightspace Tool Tags on Discussions!
Very special thanks to everyone who's left us Community Feedback helping us to learn more about what you're looking for out of a great Community Search Experience -
SOMETHING BIG IS COMING TO COMMUNITY TODAY!
⭐Tuesday April 9th a new Community Search Experience rolls out!️ ⭐
🔎 Search bars on EVERY Community Page (including in Knowledge Bases)
🔎 More content indexed including:- Developer Documentation
- Brightspace Learning Center Content
- Blogs
- YouTube Videos
🔎 Save searches and search results you use frequently
🔎 Access to more filters like Brightspace Tool Tags on Discussions!️
Resources
📣 Learn and share about the New Ways to Search Community
📣 Check out the April Release Note to learn more about the new Search Features🗳️Share Your Feedback On The New Search Tool With Us🗳️
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Check out an exciting new podcast featuring Rob Belliveau!🌟
Come explore all topics related to online learning, including:
🆕Latest & greatest course design approaches
✔The nitty-gritty of course ROI
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Hi everyone!
We are so thrilled to announce the release of the relaunched ASC Support Portal!
As of today, May 9th, 2024 all ASCs can access a new button on the Community homepage to connect with the experience.New Features
The new portal includes
- improved case filtering
- self-serve access to download case reports
- suggested solutions targeted to your case summary
- a brand new way to add or remove contacts to a case to improve your ability to monitor and communicate progress
New Resources
- New ASC Tutorial Video
- Learn how to create a case or service request
- Learn how to Manage Existing Cases
Additional Resources:
Important Notes
- ASCs will have access to all legacy case data and information in the new portal
- ASCs will have access to both the New and Legacy experience until May 29th
- We want to keep improving the experience!
Please share your feedback with us so we can keep building a better Community Together.
