When searching within an article where do you want the search function to pull answers from?

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Stefanie.B.518
Stefanie.B.518 Posts: 486 admin
edited October 2023 in Community Corner

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When searching within an article where do you want the search function to pull answers from? 13 votes

Article Only
15%
Jamie.D.715Suzanne.S.710 2 votes
Knowledge Base
7%
Karen.C.362 1 vote
Entire Site
76%
Catherine.M.984Heba.A.271Jennifer.W.973Bob.C.773Maureen.B.923Ryan.R.971Faith.T.759Debbie.H.47Sarah.W.901Norma.C.772 10 votes

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  • Stefanie.B.518
    Stefanie.B.518 Posts: 486 admin
    Options

    For this question, there are a few terms we want to clarify.

    'Article Only' refers to the specific article page you would be visiting. For example, the Log In to Brightspace article would be the only source searched if you were using search on that page.

    'Knowledge Base' would search within the entire associated library of documentation. For example, on that same article the search would then pull answers from all of Higher Education Instructor documentation, the library in which that article is published.

    'Entire Site' refers to the entire Brightspace Community website, allowing the search to pull from across any Knowledge Base.

    We always appreciate your feedback, please feel welcome in posting a comment to this poll thread!