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Is there a way to bulk update usernames?
Hello, I am trying to bulk update usernames in our system from a users name (ex., johns) to their email address (ex., johnsmith@gmail.com). Is there a way to do this in bulk? I tried using the bulk update csv but it did not work because the username is a required column. I tried changing the update form in form elements…
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Potential for learning site to be zero-rated
Hi, does anyone have experience in getting your learning site zero-rated? I understand this would depend on the cloud platform, AWS in our case. We have a potential requirement to request mobile network operators to zero-rate the site to enable access for students who can't be on eduroam and would need to use mobile data…
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I have few courses on Brightspace that are not enrolling any students.
The course shells are correctly set but student enrollments are not going through. Can someone please advise.
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Is it possible to recover a student's data if they were accidently deleted from a course?
A student was accidentally removed from my course. I want to recover their data.
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Sections
I am an admin for my college and one of our courses has sections enabled in enrollment, I have tried looking for the options available to disable the sections but I do not see the option anywhere? How can I open a support ticket to get this resolved? Or figure out how to do it myself?
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Instructor, lost access to my class "Groups" ("not authorized"). How can I regain access?
Instructor, lost access to my class "Groups" ("not authorized"). How can I regain access?
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Sections - deleted by IPSIS but still showing in course when adding new users
I'm keen on your advice/experience: We successfully removed three sections by IPSIS from a course (they weren't being used so no users within them). They no longer show in org unit editor and IPSIS admin records show successful removal. When in the course, Classlist, add existing user, the sections aspect still remains.…
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Learning Group not enrolling a user in courses
I have 2 Learning Groups 1 for free users, 1 for paid users. The paid course list is larger than the free one. When I update the _RoleCategory attribute to 'Member' it seems to correctly enrol the user in those courses. Due to a user not paying their fees, my process involves unenrolling the user from the paid courses,…
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Help! I unenrolled myself!
I am the teacher DL, and the only one in the shell, and I accidentally un-enrolled myself. How can I get my shell back!!
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Student Module Selection
Is there a way to allow students to create a course of study by selecting modules and have them added to a calender? We have a list of 30 modules were student choose 8 in a year, these then map to 2 per term.
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Middle Name in Grades
Hi everyone, can i show middle name in Grades?(Administrator side) Thank You
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Course Completion
Hello out there - once a student completes a course, is there a way to make it invisible or inactive ONLY for that one student? We would like to keep the student's data, marks, comments, etc. but not have the course show up on their dashboard. Other than unpinning a course, is there a way to do this without actually…
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Self-Unenrollment
As a user, is it possible to unenroll yourself from a course? Like for admins, we can potentially setup a self-enrollment feature we can turn on for users.
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What happens when an instructor account is deleted?
We have several student teachers who have been added to existing courses as instructors. Some of their practicums are as short as 5 weeks. After this time, we would like to remove their accounts. What happens to the content, assignments and quizzes they have added when their account is deleted? Thank you!
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Enrollments and Org Unit Editor
Hi everyone! New to Brightspace. Do you know, if we enroll learners in a particular course, are those learners automatically also in rolled in all the org units above that course (Org, Pathways, Departments, etc.)?
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Disabling default enrolment email
Some of our courses are created in languages other than English (UK). Currently, we bulk-load non-English speaking users onto the course(s), disable the default English enrolment email that goes out, and have an IA send an alternated one in their native language. Is there a better way to ensure these users receive native…
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How do I add myself (super administrator) as a course instructor?
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Limited Permissions in Course Despite Being a Super Admin
Hi, I'm a Super Admin for our Brightspace environment. Prior to becoming super admin, I was enrolled as a section instructor in a few courses. After becoming Super Admin, for some reason, I was still not able to access that course as anything other than instructor. I could see myself enrolled as a section instructor but…
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Dept Head Role not being reinstated after enrolled, then unenrolled as Univ Instructor
Most of our department heads are also instructors. One of our department heads was enrolled as an instructor for a course at the beginning of the summer, but another professor took over. The system made the switch, but he lost access to the course, even as a department head. Shouldn't he have defaulted back to department…
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Groups tool auto allocation
I have setup groups of maximum X users (4) and assigned an auto enrollment after a certian date). I ended up having more students than available groups, and MyLO decided to insert more people into the groups than originially setup (i.e. 5/4 members were allocated). I am asking this question here as a bug/feature request…