Assigning AWARDS/CERTS at the ORG unit to users with the same name

New to Brightspace and love what it has to offer at the course/learner level, but boy the admin functionality is really lacking. We want to assign awards and certs at the org level, but we've noticed when searching for users with a common name, you can't differentiate between them. See screen shot. Am I missing a config variable or something else in the profile cards settings? It would be nice to at least hover over the image on the left and get a little more info like an email etc.

Screenshot 2025-03-26 082811.png

If I'm missing something, please let me know.

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