Unenrolling Users After Certificate Completion

Question

Hello, Brightspace Community,

I’m looking for a way to automatically unenroll a user from a course 30 days after they receive their certificate. I understand that there is an option to unenroll users based on course activity or login activity through an intelligent agent, but I haven’t found a way to trigger unenrollment based on the receipt of a certificate.

Is there a built-in feature or workaround that can unenroll a user based on certificate completion and a 30-day delay?

Thank you in advance for your help!

Steve.B.446 · Answer

There is some information on

Set up Intelligent Agents - Brightspace

It looks like you would need an additional permission granting to be able to use that feature.

Asma.K.162 · Answer

@Steve.B.446

Thank you for the response! Could you provide more details on the additional options for Intelligent Agents that manage enrollments as actions? I'm particularly interested in how this might work with unenrolling users based on certificate completion or a specific timeline after that. Any examples or guidance would be greatly appreciated!

Steve.B.446 · Answer

There are some additional options for Intelligent Agents that can be switched on which do things with enrolments as actions, that might be an option for you.