Documentation
Additional Resources
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Thought Leadership
Connect with leaders in pedagogy, accessibility, learning experience design and more
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Accessibility
Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
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Community Corner
Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!
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Development
Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!
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Partners
Want to learn more about Brightspace Partners and Integrations? This is the place to be!
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Product News
Stay up to date with product updates and announcements in this category.
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Training
Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!
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Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
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Known and Fixed Issues
Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
Higher Ed / Postsecondary
Discussion List
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Grades displaying "days late" messages for items from Assignments
When we have an "open date" and a "due date" set in Assignments, Grades is displaying a "days late" message for learners who have not submitted the assignment. This appears to be new this semester. When I contacted support I was told the only way to remove it was to turn off the due date, which we don't want to do. Has…
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Can you find all references to a specific URL across an entire institution's instance?
Hello and thanks in advance for your help! We have an issue because there is a resource (a library guide) linked in many of our courses at the institution. The URL will be changing soon so all places where it's linked will of course be soon broken. Is there a way to track all the places this website is linked in…
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Does D2L have an OER-type hub or open LOR that I either retrieve or upload files?
Does D2L have an OER-type hub or open LOR that I either retrieve or upload files that could benefit other instructors, IDs, or admins? For example, we've created a regular and substantive interaction (RSI) log within the HTML editor, and it could benefit other faculty, institutions, and programs that track RSI for…
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How to follow documentation kb article pages on new communuty site?
For example, how do I follow this page or get alerts that it has been updated? Thanks, Charles
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What's the ONE thing/tip I need to know to set up a course if I'm new to Brightspace?
There's a lot of administration to do to set up a course...let alone facilitate it. Assume it's a faculty/instructor who needs to do this (there's no assistant), they're new to the LMS and they can't waste any time. How can we help them get their course set up with the essentials...
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Issue with Adding questions from the Question Library.
When trying to add questions to a quiz from the Question Library, certain questions have a message in green that says “Already imported” and these questions cannot be added to the quiz: Can you please explain? If you need an example, you can go to Winter 2013 - PSYC-215-001<https://mycourses2.mcgill.ca/d2l/home/58406> >…
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Quizzes not showing in content
After importing quizzes from one course to another, the quizzes appear under the submissions button, but I cannot find where to ensure they appear in "content." Thank you
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Teams Integration bugs
Hi, In our Brightspace Teams Integration widget, if the user ticks the box for "make a team for all sections" it will make two identical teams with identical enrollment even if there is only one section of the class. Then if the user deletes one of those teams, it deletes both of them. Then the user can't make a new Team,…
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Merged Courses and Using Student View to See What Students Can See
When I go to "Student View" for my merged courses, it doesn't show anything that is in the "parent" course. Why is that?
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How can I book one-on-one meetings with learners using the Zoom integration?
We have courses where learners need to have one-to-one Zoom meetings with coaches. Is this possible with the Zoom integration? Or are there any workarounds where an instructor can share a Zoom link with 1 student only within the Brightspace environment? We want to avoid having to email out the Zoom links to learners.…
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Accessing Class Progress after the end of semester
The menu for individual student progress contains fewer options after the course has finished (just Summary, Course Access, and Login History). I want to view whether or not a student engaged/opened course content. How?
Upcoming Events
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SSO Support Session
💥Community Single Sign On Available Now🎉 This event is for any Community members who have questions about or need assistance with the new SSO experience in the Brightspace Community. ❓️ What is Community SSO? Brightspace Community members can access PIE, Learning Center and (for those who need it) the Approved Support…
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Brightspace Guided Training: Q&A
Are you new to Brightspace? Do you have specific questions about getting started in Brightspace? Join us during this session to share your questions and learn about helpful resources available on the Brightspace Community.
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Reimaginando la Educación Híbrida (Reimaging Hybrid Education) Spanish
Cómo las instituciones de América Latina están transformando la educación superior, ofreciendo la mejor experiencia para los estudiantes a través de modelos híbridos. How Latin American institutions are transforming higher education, offering the best experience for students through hybrid models.
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Teaching & Learning in India Reimagined (APAC Time Zone)
Join Dr. Prem Maheshwari, Business Director South Asia at D2L, along with some of the industry leaders, for insights into achieving educator excellence and supporting faculty in enhancing their teaching skills. Together we’ll explore: Change Management: Strategies for upskilling educators and instilling classroom…
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Teaching & Learning Reimagined (EMEA Time Zone)
Join Osama Khan, Deputy Vice-Chancellor Academic at Aston University; Michelle Olmstead, Chief Innovation & Enterprise Officer at Trinity College Dublin; Sam Tanner, Head of Flexible & Work Integrated Learning at Nottingham Trent University and Stewart Watts, Vice President EMEA at D2L, for an insightful discussion on…