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Merge User Accounts
Folks, I have two accounts for the same person. The previous one is a non-authenticated account and she was able to login, now that I have created an SAML2 authenticated account for her, she reports that she cannot login. I want to consolidate the two accounts so she keeps all her old content, but has only the new…
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When I export users I recieve an error message
Hello, When I try to export a list of users I receive an error message. I am attempting this through the data hub. Please advise. The error message is { Errors: [ {Message: "Forbidden"} ] }. I am a super admin. -Andrew
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Where would a previous course not being offered be stored for the future?
I have other courses that i need to save for a later date. Do i have to store old course information locally or is there a place on Brightspace?
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Do you identify your athletes in Brightspace to make it easier for instructors work around schedules
If you identify your athletes in Brightspace, how do you do that? Our Athletic Commission is asking for this and to attach the student athlete's game schedule for instructors to be aware and be better able to work around it. Solutions are greatly appreciated. Thank you.
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JIT User Provisioning works... But only if users access the main page?
Our company just switched Identity Providers. We also enabled JIT User Provisioning so that user accounts are automatically created and updated. To prepare for the switch, I updated the email addresses (the mapping field) of all our users so that it matched the correct email in our Identity Provider. I didn't bother…
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Are we able to duplicate html doc pages?
I would like to know if we are able to duplicate html doc pages efficiently without having to create a new page. Also, without having to export/import pages. Thank you!
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Middle Name in Grades
Hi everyone, can i show middle name in Grades?(Administrator side) Thank You
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how do i view users
how do i view users
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Maiden name or Former legal name field?
Good day, I am wondering how administrators manage students that change their legal name, e.g. in the case of marriage. Is there an option for a Maiden name field or Former legal name for accounts? Often when students get married, they inform the administration of a legal change but then say they don't mind keeping their…
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Send Email Creation Cannot Send to Gmail.com (Using Domain still works)
Please Help With this issue, Because Email Creation is Not Sent to Gmail only sent to Domain Email. All Settings are checked. Please help
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How do I add myself (super administrator) as a course instructor?
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How do I unenroll one student from multiple courses?
We have several students who have new courses this year and need to be unenrolled from their previous courses.
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Deactivate user
Hi, is there a way to find out who deactivated the user and is there a way to set automatic deactivation of user after being inactive for specific period of time? The first part of question also relates to can I see specific actions report that user did in session? Thanks. Best regards, Sasa Bradic
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Profile Photos
Has anyone implemented some type of integration of student and faculty profile photos from a profile image database of sorts? The idea is to have our student's official university photos populate their Brightspace profile instead of students posting whatever they want. We do this on another LMS for a variety of reasons. Is…
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How do I make a use inactive when course is completed?
I have done the D2L rollover training course AND attended a webinar on rollover and still no one can answer my question. I work in an asynchronous program and I have a student who has completed a course and wants it off his dashboard. Is there a way to make him 'inactive' or unenrol him withOUT losing his data? Seems like…
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Permission to see User in API
Hi team, I'm trying to access the UserData block of the calling user context, by the following Endpoint: If I use the URL/d2l/api/lp/1.43/users/ as an administrative user, I can see exactly the information I'm after (in this case specifically, I'm trying to retrieve the current users External Email). However, for a…
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Shared Kaltura library videos issue
Has anyone else experienced an issue with accessing the Kaltura (insert media) feature to embed videos within their D2L instance directly with and using the instructor role? Until recently my coworker a sys admin could impersonate an instructor and access My Media and perform tasks normally. When users try to access My…
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Seeking Photo Roster Tool for Faculty Only
Hello, I wanted to reach out to ask if anyone might be familiar with an available tool that can provide a photo roster for faculty access only? (ie: the instructor would directly upload photos of students for roster management purposes, and students would not have access to this). Thank you in advance.
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In the User Progress tool, how do I enable the Standards tab?
Our organization is experimenting with switching from Competencies to Learning Outcomes. I (a Super Admin) am testing out the Learning Outcomes features. I've set up a course and added outcomes, but I can't follow a part of the [Archived Content] Standards and Outcome Assessment guide. Specifically, in the View course…