User Tool

Send Email Creation Cannot Send to Gmail.com (Using Domain still works)
Please Help With this issue, Because Email Creation is Not Sent to Gmail only sent to Domain Email. All Settings are checked. Please help
How do I add myself (super administrator) as a course instructor?
How do I unenroll one student from multiple courses?
We have several students who have new courses this year and need to be unenrolled from their previous courses.
Deactivate user
Hi, is there a way to find out who deactivated the user and is there a way to set automatic deactivation of user after being inactive for specific period of time? The first part of question also relates to can I see specific actions report that user did in session? Thanks. Best regards, Sasa Bradic
Profile Photos
Has anyone implemented some type of integration of student and faculty profile photos from a profile image database of sorts? The idea is to have our student's official university photos populate their Brightspace profile instead of students posting whatever they want. We do this on another LMS for a variety of reasons. Is…
How do I make a use inactive when course is completed?
I have done the D2L rollover training course AND attended a webinar on rollover and still no one can answer my question. I work in an asynchronous program and I have a student who has completed a course and wants it off his dashboard. Is there a way to make him 'inactive' or unenrol him withOUT losing his data? Seems like…
Permission to see User in API
Hi team, I'm trying to access the UserData block of the calling user context, by the following Endpoint: If I use the URL/d2l/api/lp/1.43/users/ as an administrative user, I can see exactly the information I'm after (in this case specifically, I'm trying to retrieve the current users External Email). However, for a…
Shared Kaltura library videos issue
Has anyone else experienced an issue with accessing the Kaltura (insert media) feature to embed videos within their D2L instance directly with and using the instructor role? Until recently my coworker a sys admin could impersonate an instructor and access My Media and perform tasks normally. When users try to access My…
Seeking Photo Roster Tool for Faculty Only
Hello, I wanted to reach out to ask if anyone might be familiar with an available tool that can provide a photo roster for faculty access only? (ie: the instructor would directly upload photos of students for roster management purposes, and students would not have access to this). Thank you in advance.
In the User Progress tool, how do I enable the Standards tab?
Our organization is experimenting with switching from Competencies to Learning Outcomes. I (a Super Admin) am testing out the Learning Outcomes features. I've set up a course and added outcomes, but I can't follow a part of the [Archived Content] Standards and Outcome Assessment guide. Specifically, in the View course…
Is there a way to restrict user access by their IP address?
The use case is for student worker helpdesk employees who we want to ensure are supervised at set workstations as they do their LMS support work. I am sure there are other strategies outside of brightspace, but is there any way to do this with Brightspace?
Turnitin is removing support for TLS 1.1 on Dec 31. Are we good?
Turnitin includes Brightspace in the premium partner list, and customers of premium partners are not supposed to worry. But after my experience this summer, I worry. Our hosted learning environment is showing support for both TLS 1.1 and 1.2 on the SSL server test. Are we good, or is the continued TLS 1.1 support a problem…

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