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Padlet in Brighspace keeps jumping when I type
I wanted to add to a Padlet for Uni. Each time I typed a letter the screen would jump and I can't see where I am typing. I thought it was just my computer issue (MAC) but a lot of people are also having this issue.
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admin account won't login
Admin account won't login
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Student can't login from a second device
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What is "the team's Student Registration Code"?
Hi, I'm trying to login to concept board with a link provided by the instructor and can't get past this point. I have tried my student id and concept board id. Thanks, Adriana
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What are some of your favorite tools for student and instructor accountability?
Hello! I am curious what the community thinks are some of the best tools for student and instructor accountability. Things like login times, submission times, feedback response times. Tools that help administrators keep students and instructors accountable. Thank you:)
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Safelisting / Whitelisting
Hello, I am wondering if there is a way of tightening the safe listing / whitelisting so that our clients can only login to our subdomain while accessing whatever other subdomains the components and apis need to reach out to function. My employer does not our clients having access to logon to other organization's…
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Student cannot verify themselves since phone number has changed.
Hello I am a new admin for a college and one of our students cannot verify herself to login since she has changed numbers. The only verification options she has is call or text to this old number. Is there anywhere I can update this number or change it so she can login?
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Can I Log in to My School's D2L Here? Power Is Out There
Hello, The power is out at my school's data centre, so its online services aren't available. I'm wondering if it's possible to log in here to access archived pages?
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Why does the error retrieving credentials ad appear?
When entering the courses the advertisement appears. It is not with all teachers, only with some. 1. Enter credentials. 2. Choose a course. 3. Notice appears.
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Set landing page based on user role
Anyone know where I can configure the landing page for users (depending on their role) within vLE? Teachers should land on the THP page whereas students should land on their school's page.
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How to access MyFire live
How do I access MyFire live?
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Latency issues so I can not access Brightspace from France.
Has anyone been able access Brightspace from France? This has been a problem for years for me. I used to stack open requests to get in. This no longer works. Ideas? Perhaps a VPN?
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Forget Password link not working
Hi, Whenever our students or staff click on "Forget Password", there will be no link sent to the email addresses to reset. Please assist.
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LDAP Proxy
Has anyone successfully set up an OpenLDAP proxy for Brightspace? If so, please let me know. I am having issues with my configuration. Thanks.
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It says I'm connected through SSO and I can't edit my password. What's SSO?
It says I'm connected through SSO and I can't edit my password. What's SSO?
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access a course
access a course
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login Brightspace site at server side
how to login a brightspace site at server side? I have a need to login a brightspace site, ie, at server side with a known credential to get a token which can be used at browser to open a brightspace site link
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Custom Max User Session Popup
Hi, our instance of Brightspace has a custom pop up message for the “maximum number of active brightspace login sessions” that directs users to our service desk. However it's an old link, the service desk has now been moved and we need to update this text. I have been through every setting I could find and have not been…
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Login History vs. System Access History
Can somebody explain to me the difference between the history logs in Class Progress? I understand Course Access, but I don't completely understand the difference between login and system access. Thanks, Aaron
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Can we tell how a user logged in (SSO vs noredirect)?
I'm guessing the answer is "no", because nothing in DataHub looks potentially relevant. Our users log in a few different ways, e.g. portal SSO vs native login page. Is there any record of which method is used?