Student can't login from a second device

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  • Cheryl.F.902
    Cheryl.F.902 Posts: 2 🌱
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    Having initially logged into learn for my future from one laptop a student is now unable to login from a second device, receives an invalid/username/password message. Username and password have been checked and they are correct. They are not using an Apple device. Can anyone give any advice?

    Thanks

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