no 'start quiz' button
Charmaine.P.705
Posts: 21 🌱
a student has javascript enabled, reset their browser to factory defaults but is not getting the 'start quiz' button, does anyone have any advice/troubleshooting tips? thank you!
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Answers
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Hello @Charmaine.P.705
Thank you for connecting with us!
The absence of a start quiz button for a student could be indicative of the student either
- Has already made the maximum attempt allowed on the quiz and thus not able to retake the quiz again
- The time window in which the quiz was allowed for the student has already elapsed
I would recommend first checking the quiz attempts for the student, in order to do this
- Go to the quiz tool
- Click on the dropdown arrow of the designated quiz shell, followed by the grade button
- Search for the user in question to confirm if they have an attempt or not. The following KB article also has more information on how to navigate to this page:
The second option would be to check for the quiz start/end availability times, in order to do this
- Go to the quiz tool
- Click on the dropdown arrow of the designated quiz shell, followed by the edit button
- Click on the availability and Dates tab, and ensure the timeframe (Start/End dates) is set to one where the student can make an attempt on the quiz
- Furthermore, you can also check the special access tab to confirm if the student has special access to the quiz and ensure the timeframe provided through special access has not elapsed, please find attached some relevant KB articles on this :
