Best Of

Re: Product and Services Preview updates

The March 2025 Product and Services Preview is now available.

Matthew.C.9314

1

Re: Known Issues List Updates

A new version of the Known Issues List is now available. The most recently added known issues are flagged as *New*.

Naomi.K.444

1

Re: Release Notes Updates

The March 2025/20.25.03 Release Notes have been republished to include the following new release announcement:

The improved sort component for learner names, originally released for Mastery View in August 2024/20.24.8 is now available across multiple Brightspace tools:
- Assignments
- Attendance
- Auditors
- Blog
- Classlist
- Competencies
- Content
- Discussions
- Email
- ePortfolio
- External Learning Tools
- Grades
- Groups
- Intelligent Agents
- Org Unit Selector dialog
- Quizzing
- SCORM
- Surveys
- Users

Claire.D.2

3

Re: Single Profile Widget - Spinning Wheel

Thank you Stefanie. I reached out to the support team and it was all sorted out after the hotfix. I appreciate your message.

Sherina.C.136

1

Why is my banner darker than the original image?

Hi All, I created separate banners for each class but when I upload them they are considerably darker than the original image I created. It's almost as if there's a layer over them. Has anyone else experienced this? Is there a way to clean it up?

Thanks!

Doug.T.1036

1

SSO Debugging

We have SSO configured on our Live and Test Brightspace instances, usually without any problems but very occasionally some people report that they get the "There was a problem processing your authentication". These users all have active Brightspace accounts.

I am assuming that the issue is that ADFS is sending the SAML Response containing a username that Brightspace does not recognise, but I have no way of confirming this. Is there any way that we can tell what username Brightspace is receiving from ADFS?

I did try enabling SAML logging but when I changed my user account and attempted to login via SSO again I got the "there was a problem" message but nothing was logged in the System Log.

Thanks

Neil

Neil.B.70

1

Re: SSO Debugging

Hi Neil,

Have you tried using a browser extension with a SAML tracer. I have used this in the past to get info that does not reach BrightSpace. It should show all the actions and give you an indication of what exactly is being sent over to BrightSpace.

Mohamed.F.593

1

Re: SSO Debugging

Hi @Neil.B.70,

Did you fin the solution? I am with the same problem, but only with some users.

Thank you,

Mariana

Mariana.R.106

1