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Re: Where do I find the place submit a help ticket?
An important update here
As of Friday August 25, 2023 there's a new ASC Homepage Button that appears on the Community Homepage
This button will only appear for Community Members who are known to be Approved Support Contacts.
If you do not have access to this button, please connect with your Customer Success Manager to have your account updated, or connect with the Community Team and we can help to direct you
Find more helpful ASC Resources, on the
Re: Can correct quiz answers be released automatically when a quiz closes?
Hi Srcalme,
Thank you for reaching out to the Brightspace community team.
You could set up an additional 'Quiz Results Display' that can be scheduled to release after a specific date/time.
Kind regards,
Praful Rodrigues
D2L - TAM
Re: Bulk unenroll learners from specific Course Offering
Hi @Tim.A.924 ,
Thank you for reaching Brightspace Community!
Assuming student enrolment is happening manually not through SIS, you can use Bulk user management to or Intelligent agent to bulk unenrol users from courses.
For the bulk user management you need to go to Users>Bulk User Management> and download Bulk Unenrol Template.
For the Intelligent agent you can set the role " learner" and set the action to unenrol the from the current course.
Hope this helps !
Regards,
Re: Known Issues List Updates
A new version of the Known Issues List is now available. The most recently added known issues are flagged as *New*.
Rubrics - changing default score when selecting the level
Hi everyone,
When grading using the rubrics tool, the max score for a level will be set by default, for the selected level for each criterion. Can the default score be pre-set by instructor to use the minimum or other score for that level? Eg. in the screenshot below, when the 'Excellent' level is selected, instead of 100, can we preset it to 80 or 90? Thanks for any advice!
