Is there a way to trace who locked an account? If so, how can I do that?

Rogelio.d.245
Rogelio.d.245 Posts: 31 🌱
edited September 16 in Higher Ed / Postsecondary

Is there a way to trace who locked, disabled, or enabled an account? How can I find out who made these changes? Also, are there situations where the system might automatically lock, disable, or enable an account? If so, under what circumstances does that happen?

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Answers

  • Subul.I.322
    Subul.I.322 Posts: 86 admin

    Hi @Rogelio.d.245! To clarify, administrator access is needed to edit user accounts and view locked accounts. Accounts usually get locked automatically after several failed login attempts, but can be re-activated through the Unlock Accounts option in More actions button in the User management tool. Hope that helps!

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  • Rogelio.d.245
    Rogelio.d.245 Posts: 31 🌱

    Hi Subul.I.322,

    Thank you so much for your helpful response! That definitely clarifies how accounts can get automatically locked after failed login attempts.

    I have a couple more questions if you don't mind:

    • Is there a way to trace who manually locked, disabled, or enabled a user account?
    • How can I find out who made these changes? Does the system have an audit log or any feature that records these actions?

    I appreciate any additional information you can provide!

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