Our company just switched Identity Providers. We also enabled JIT User Provisioning so that user accounts are automatically created and updated.
To prepare for the switch, I updated the email addresses (the mapping field) of all our users so that it matched the correct email in our Identity Provider. I didn't bother updating any other fields (e.g. usernames), because they'd all auto update with JIT User Provisioning. Things are 90% great, except…
Sometimes if a user accesses a bookmarked course (e.g. https://company.brightspace.com/d2l/home/7157), they get an authorization error:
But if we direct them to the main homepage (e.g. https://company.brightspace.com/), the error resolves itself; they can login and use the previous URL.
Has anyone else with JIT encountered this problem?