Email

Add cc to Mail Templates
Hi, Is it possible to add cc/bcc email address to Mail Templates? For example, when a new user is created and email from Mail Templates is sent to the user is it possible to cc/bcc another email address? Thanks in advance.
Email/System contacts/address book
When sending an email from the email tool in a course site, when I select the drop down in the 'filter by' box, it lists ALL of the courses I have taught and take a very long time to search through and find the right course with the students that I am emailing. Is there any way to remove old courses from that and just have…
Change my email address on brightspace
Hi, I am not receiving any emails from my professor because the email that is associated with my account is incorrect. How do I fix this?
Full email in Brightspace
Does anyone use full email in Brightspace? We're a charity and work with young people in schools. We'd like to use full email in Brightspace to contact them as they have access to the platform, but we would prefer that they just use their school emails rather than have a Brightspace email as well. Can we use existing…
Email to Instructor Widget
Hello, How do I make widget so students can directly email their Professors/instructors by clicking on it? I tried creating using the HTML but found no replacement strings for instructors' email addresses. Is there any other ways? Thank you
How do i sent an email with our class zoom link to my entire class at one time?
I need to send the zoom link to the class but the feature to send an email to them all is no longer available. I can only IM them
How can I change the submission receipt email template?
I would like to modify the submission receipt email template. Is it possible to make changes to it? Additionally, is there a way to bulk add or edit assignment email notifications? If a course has 50 assignments, it takes a lot of time to edit each one individually to add or remove notifications.
How do we insure that emails are just internal to our course and going to external addresses?
We use the K-12 lessons for format of Brightspace.
Christine Wiebe
I want to put in my student email address in instead of the one I put in.
Email out-of-office
Hi all. Is there a way to set up an auto-reply for email messages received in Brightspace? More and more students are sending late night and weekend email messages through the course shell and are expecting an immediate response (even after being advised in News that one will not be forthcoming until the following day).…
How can I change my forwarding email options?
I went into my account settings as I would like to change my email, but it is grayed out and doesn't allow me to edit it.
Setting up SSO and using our email domain to send out emails
Hello, I need help setting up SSO. It is not working properly. It says user does not exist but they clearly do. Secondly, we want emails coming from Brightspace to come from @dwavesys.com. Can you please point me to the right direction to do that?
How do we email students within Brightspace they receive the emails in their gmail or outlook etc.
We can have notifications for assignments, announcements etc set up within the bright space platform but what if we wish to also send the email to the student/parent gmail etc.
How do I send reminder emails to my learners?
I want to be able to communicate when learners are coming to their deadline and need a reminder to complete a course.
SIU Email Account
ALCON, I am having issues receiving emails in my SIU email account, who would i talk to to troubleshoot this issue? please advise as soon as possible, thank you for your time and have a great day. V/R Richard Davis
A way to email all learners at once.
Hello, Our organization is trying to find a way to communicate with all our users of our learning platform (Brighspace) all at once. This can be like an email sent for new announcements, a newsletter, etc. Is there a way we can mass email all users from within Brighspace? If so, how? Because so far we have not found a way…
Announcement Emails
I am not receiving the automatic email when I post an announcement to my course. I have this checked in my notifications. Not sure what is happening.
Email System
The email system that I'm seeing in my D2L platform doesn't allow for threading in emails back and forth to students. Is my board not using a current version of the email system? It feels very archaic in structure. I dislike using the email system since it is so hard to track conversations with students.
How do I resend an enrollment email to a learner?
I enrolled a group of learners and did not click the "send enrollment email" button because we are waiting to notify learners until after the facilitators have been trained. However, the "send enrollment email" button seems to now have disappeared now that learners have been enrolled. How do I now send them their…
New User Email Notification
Hi Everyone, Not sure if anyone is facing this issue. But when we create a new user account previously, user will receive a notification on their email, but just recently about a few weeks back. Our users did not receive any notification of their account being created even after clicking the forgot password link. Is there…

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