Single Sign ON Account

I signed in and made a password but can't see how to set up single sign on. In the directions, everything i click is a picture and not a link that will take me where I need to go….

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Answers

  • Aasim.Y.704
    Aasim.Y.704 Posts: 210 image admin

    Hi @Mary-Lee.H.3744,

    Thank you for reaching out to the Brightspace Community!

    We would love to help you with your Single Sign On registration. Can you please confirm if you are referencing the registration process for the Brightspace Community or for your institution's Brightspace?

    If you are looking for support with community registration and need support, please find the article on How to Sign up for Community Single Sign On as a resource.

    However, if you are looking for support with logging into your Brightspace institution, here is a resource to help you troubleshoot further. Alternatively, please reach out to your institution's IT Help Desk for further support.

    Best,

    Aasim

  • Mary-Lee.H.3744
    Mary-Lee.H.3744 Posts: 3 🔍

    I am specifically trying to access the Escape Room on this page

    The Instructional Design Best Practices Group’s Escape Room For Gamified Learning - Brightspace

    My university's Brightspace support person has put in a ticket as he believes I should be able to access this as well after setting up an account but I keep getting a "Not authorized" message. Can you help with this specific request.

    Thanks

    Mary-Lee

  • Claire.S.188
    Claire.S.188 Posts: 5 image admin

    Hi @Mary-Lee.H.3744,

    Thank you for reaching out to the Brightspace Community!

    We can confirm that you have successfully registered your email with us. However, it seems that you have manually entered the name of your organization instead of selecting it from the dropdown list during registration. To access the D2L Academy, members are required to select their organization from the dropdown list on the registration page. You can update your profile following the steps outlined in this article – I can’t connect to PIE or D2L Academy.

    Please let me know if you have any further questions.

    Best,

    Claire