PIE not working?
I clicked the link under resources to use the PIE resource to add some suggestions to improve D2L. I, however, received the following message. Just wondering if the feature has been discontinued, if it is because I am using Microsoft Edge, or is this just a temporary issue, or something else? Thank you.
Answers
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Hi @DAVID.L.935,
Thank you for reaching out to the Brightspace Community. Please make sure you are logging to the PIE following the steps:
How to log into PIE
- From Brightspace Community top navigation bar, click Resources.
- Select Product Idea Exchange (3rd Party Tool)
Thank you,
Camila
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Your steps are exactly what I did, and the screenshot I attched is what I got and am still getting. I tried it again to make sure and I am getting the same Unavailable Quicklink message.
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Hello @DAVID.L.935,
Thank you for reaching out to the Brightspace Community. We reviewed your account and it appears the issue has occurred during registration. Instead of being selected from the dropdown list, it appears your organization was manually entered. This would cause your account to appear linked to your organization, however not selecting from the dropdown menu can cause issues accessing Community resources like the Product Idea Exchange (PIE). You can update your profile by following the instructions in this Community Article:
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That explains it. That worked. Wasn't sure what to put for my school initially as I use D2L at two different schools. Thanks for your help.
