Internal Error on Survey Access

Alec.C.679

Hi folks,

Does anyone know why I might be getting an internal error for one role type when they try to access a survey from the content?

I'm using the new content experience. The role with the issue can view as learner and access the survey without issue.

I have checked permissions and have the following set for 'Survey' at the appropriate Org Types:

• See the Surveys Tool
• Take Surveys (As Participant)
• Allows Out of Date Surveys to be Viewed in the User Survey List
• Manage the Surveys Tool
• Preview Surveys
• View Survey Results
• Export to CSV

Yama.N.503

Hi @Alec.C.679, thank you for reaching out to the Brightspace Community!

This is something we would like to take a closer look at with a support case. Can you open a case through the ASC Support Portal so that we can review your Brightspace Instance with a dedicated support agent?

Please refer to our documentation for how to log a Support case OR request, and a member of our Support team will be happy to assist you.

Thanks!