access to "Customer Spotlight: Designing Microlearning Content for Brightspace Support"

Mehrnaz.A.5730
Mehrnaz.A.5730 Posts: 11 🌱
in Higher Ed / Postsecondary

I'd like to have access to this course "Customer Spotlight: Designing Microlearning Content for Brightspace Support". Although I have signed up, I am unable to review this course. I've attached a screenshot for your reference. Could you please help me with this? Thank you.

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Answers

  • Aasim.Y.704
    Aasim.Y.704 Posts: 210 image admin

    Hi @Mehrnaz.A.5730,

    Thanks for reaching out to us here at the Brightspace Community!

    We are so excited to see you here. To access the D2L Academy we have to ensure that your Community SSO account is set up appropriately.

    Upon review of your account, we request you to please update your Organization name by following the instructions in this article.

    Important: Begin typing your organization name, this should generate a dropdown with the name of the organization.

    *Please note you must select your organization name from the list provided to gain access to Client-Only Resources like the Product Idea Exchange in the Community. Typing a name into the field will not provide access to Client-Only Resources in Community. See the second screenshot below for an example of this sign-on step being completed properly, where the input field for "Organization Name" is replaced with your institution's domain.

    Best!


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