trying to login in mobile app but it failed saying invalid user id and password

sravani.g.1397
sravani.g.1397 Posts: 2 New Community Member
in Higher Ed / Postsecondary
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  • Aasim.Y.704
    Aasim.Y.704 Posts: 213 image admin

    Hi @sravani.g.1397,

    Thanks for reaching out to us here at the Brightspace Community.

    If you can’t log in to Brightspace, your organization manages your login credentials. D2L cannot reset your password or create accounts.

    To get your username or reset your password, contact your organization’s IT Support or Brightspace administrator.

    They will help:

    • Provide you with the proper link to log in
    • Obtain a new username and password
    • Recover a forgotten username or password

    Read more about login to Brightspace.

    I hope this helps.

    Aasim Yacub

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