Learners Cannot See Rubrics

Philip.W.864
Philip.W.864 Posts: 11 🌱
edited February 5 in Higher Ed / Postsecondary

We discovered today that students cannot see rubrics attached to discussions or assignments (dropbox). The rubrics are published and marked as visible to students, but they can't see them in the instructions as expected. We've been troubleshooting it for the past 1.5 hours and nothing makes sense or changes this results.

Our version is 20.25.1.18731

Anyone else seeing this?

Best Answer

  • Philip.W.864
    Philip.W.864 Posts: 11 🌱
    Answer ✓

    The answer was in students' permission to see competencies. We don't use these, so we don't care whether they are visible, but perhaps we hid them while troubleshooting another rubric issue earlier in the month. Without competencies being visible, rubrics can't be seen — at least in our version.

Answers

  • Hi @Philip.W.864 ,

    Thanks for reaching out to the Brightspace Community.

    Apologies if you have already checked this, but if the rubrics are published and marked as visible to students, just wondering if you have checked the permission for the particular role at the course offering level "See Rubrics"?

    We hope this helps and please reach out if you have further questions.

  • Philip.W.864
    Philip.W.864 Posts: 11 🌱
    edited January 30

    @Douglas.I.860 We did check that. We scoured the permissions to see what could be adjusted to get it to work, even if it didn't make sense. And I believe students could see rubrics earlier this week b/c they noticed when they were missing, but I can't verify that.

  • Hi @Philip.W.864,

    Thanks for the follow up. The permission Competencies > "Can See Competencies" must be enabled at the course offering level for users to see rubrics in general - across all tools.

    We hope this helps and please feel welcome to reach out with more questions!

    Best regards

    Miguel.