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SSO Debugging
We have SSO configured on our Live and Test Brightspace instances, usually without any problems but very occasionally some people report that they get the "There was a problem processing your authentication". These users all have active Brightspace accounts. I am assuming that the issue is that ADFS is sending the SAML…
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SSO
Hi, I have implemented SSO based on the Org Defined ID - the name ID mapping is Org Defined ID - some users could log in, but some of them are receiving the message "There was a problem processing your authentication" even though in the Azure it is success. Any idea where is the problem? Thank you, Mariana
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Merging local Brightspace accounts with SSO accounts
We’re facing regarding transitioning our current platform users (who have native Brightspace accounts) to an SSO-based login. Some of our existing users won’t/don’t have accounts in the CRM we use for our SSO and I would like to understand our options for how we can handle these users going forward. If we bulk-update the…
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Changing Brightspace Usernames?
Is it possible to change a Username on Brightspace without any disruption? Meaning can this be done without creating issues or any complications for the user and their course enrollments, etc.? Reasoning behind this, is that we have some username accounts that are not part of SSO O365 credentialing. Their accounts were…
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SSO restricting complete logout
Our students and faculty connect via SSO - In our lab space on public machines, when students sign in, they cannot fully log out when they use the log-out feature. Another student logging on to Brightspace from the same machine will be brought to the prior user's account. The only way to correct this is to log off the…
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Setting up SSO and using our email domain to send out emails
Hello, I need help setting up SSO. It is not working properly. It says user does not exist but they clearly do. Secondly, we want emails coming from Brightspace to come from @dwavesys.com. Can you please point me to the right direction to do that?
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SSO Logout issue
We receive this error when we log out of D2L: AADSTS750054: SAMLRequest or SAMLResponse must be present as query string parameters in HTTP request for SAML Redirect binding. Logging in works fine with SSO. I have re-uploaded the metafile and verified the login / log out URLs are correct in our Identifiy Provider We are…
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Force local login form for oauth2 when SSO is enabled
On our site we have SSO enabled for our students and teachers. For integrations which use the APIs we use local accounts. Is there a way to trigger the local login screen when using https://auth.brightspace.com/oauth2/auth to get a token so you can use a local account? Now yoy need tricks to add the ?noRedirect=1 to go to…
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Indirect to direct login
Our students currently login to Brightspace indirectly by logging on to a student portal through our schools system. We’ve had some server issues this week so our system is currently down. This means that students are unable to login to Brightspace to complete their work. Is there a way to allow these students to login to…
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How is the session timeout "log back in" link updated?
Is there a way for the system administrator to update the "log back in" link that displays on the session timeout pop-up window? When a session times out for me or one of my users, the pop-up box populates, but when the "log back in" link is selected, it opens the "login portal page' but when you select the SSO button it…
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Disabling default enrolment email
Some of our courses are created in languages other than English (UK). Currently, we bulk-load non-English speaking users onto the course(s), disable the default English enrolment email that goes out, and have an IA send an alternated one in their native language. Is there a better way to ensure these users receive native…
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Completing Actions While Impersonating User
I am impersonating mock users to generate completed section results and quiz results, so that I can show this data to senior leaders before D2L Launch. While impersonating a user, I have completed sections and quizzes, logged in etc. Once I am finished this and go to classlist none of the results are displayed. It's as if…