Internal Error on Survey Access

Alec.C.679
Alec.C.679 Posts: 17 🌱
edited March 19 in Higher Ed / Postsecondary

Hi folks,

Does anyone know why I might be getting an internal error for one role type when they try to access a survey from the content?

I'm using the new content experience. The role with the issue can view as learner and access the survey without issue.

I have checked permissions and have the following set for 'Survey' at the appropriate Org Types:

  • See the Surveys Tool
  • Take Surveys (As Participant)
  • Allows Out of Date Surveys to be Viewed in the User Survey List
  • Manage the Surveys Tool
  • Preview Surveys
  • View Survey Results
  • Export to CSV
Tagged:
· Share on Twitter

Answers

  • Yama.N.503
    Yama.N.503 Posts: 1 🤝🏼 image

    Hi @Alec.C.679, thank you for reaching out to the Brightspace Community!

    This is something we would like to take a closer look at with a support case. Can you open a case through the ASC Support Portal so that we can review your Brightspace Instance with a dedicated support agent?

    Please refer to our documentation for how to log a Support case OR request, and a member of our Support team will be happy to assist you.

    Thanks!

    · Share on Twitter

Categories