Course Content Feedback tool

Bjorn.L.964
Bjorn.L.964 Posts: 14 🌱
edited May 7 in Higher Ed / Postsecondary

Hi,

I have been tasked with investigating whether the Course Content Feedback tool could be used at our organisation, so I have a couple of questions.

  1. Can this tool be prominently displayed to students at the bottom of a page rather than hidden within a drop down menu?
  2. Can the feedback be available to course staff - or is the feedback only available at the backend (Admin Tools).
  3. Is there any API integration with the Course Content Feedback tool?

Thanks,

Bjorn

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Best Answer

  • Andrea.M.553
    Andrea.M.553 Posts: 22
    Answer ✓

    Hello Bjorn,

    1. The ability to submit feedback is only available via the drop-down in the Classic Content Experience.
    2. The ability to view feedback is a permission that can be granted to a role.
    image.png

    Once a role is given this permission, users in this role can view the feedback in the Content Report under Feedback.

    image.png

    3. I am not able to locate an API for content feedback in the API documentation.

    Best,

    Andrea

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Answers

  • Bjorn.L.964
    Bjorn.L.964 Posts: 14 🌱
    edited January 9

    Hi Andrea,

    Thank you very much for this information. It is everything I need to move forward.

    Would it be possible to find out what the initiating call is to pop up the feedback window? I would like to create an on page button for students to use to bring up this feedback window. It's not possible to see from the submenu what's being called.

    Bjorn

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  • Bjorn.L.964
    Bjorn.L.964 Posts: 14 🌱

    Would it be possible to find out what the initiating call is to pop up the feedback window? I would like to create an on page button for students to use to bring up this feedback window. It's not possible to see from the submenu what's being called.

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  • Unaib.N.361
    Unaib.N.361 Posts: 10

    Hi Bjorn,

    Thanks for reaching out! Apologies if I am missing something obvious. If you would like the users to view the course feedback window directly , it can be done via the below call. Sharing a screenshot of Network tab from dev tools of my test course:

    course feedback.JPG

    https://URL/d2l/lms/content/reports/feedback_course.d2l?isFromCourseReports=&ou={OrgUnitId}

    You can click the link above to open the feedback window. I used the replace string for {OrgUnitId}, so the link can be used in any course and will automatically populate the org unit ID.

    Please note: The Feedback option in Content reports is designed for Instructors and admins and not for student role.

    Thanks,
    Unaib

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  • Bjorn.L.964
    Bjorn.L.964 Posts: 14 🌱

    Hi Unaib,

    Thank you for your response. We're actually looking to display the Submit Feedback window more easily for students. At the moment the pop up form is hidden in a content dropdown menu and we want to display an option to open this on every page - so that students can report problems with content and rate it's effectiveness. We're also moving to the New Content Experience in September where this option doesn't seem to appear at all anymore. It might be how it's configured on our test environment though.

    image.png
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