Jenzabar SONIS integration - Help Needed

Question

I am the Registrar of a college currently implementing D2LBrightspace and our SIS is Jenzabar SONIS.  We are struggling to automate the file updates that should send from SONIS to D2L.  If anyone currently using these two products could assist by letting us know how you've set this up, we would be appreciative.

Krizzy.S.9720 · Answer

Hi @Heather.M.233,

Thank you for following up. We did some digging internally and can confirm that our Implementation team is actively working with your organization and SONIS to get the integration working correctly.

I also understand that there have already been discussions regarding this. The Implementation team is best positioned to continue working through the technical details and support the path toward a resolution. I’ll also make sure your message and concerns are passed along internally.

Thank you for your patience while the teams continue working through this.

Heather.M.233 · Answer

The account person is who recommended I reach out through forums like this for help!

Heather.M.233 · Answer

I've tried that and they're not helpful.