Microsoft Teams Videos

Question

Created learning modules by uploaded videos created in Microsoft Teams using the Media Library and "optimize for streaming." While the videos play and can be paused users can’t fast-forward, which is a problem for learners who only need to review specific sections of the video. Additionally, videos created as a new unit support pause, rewind, and fast-forward, but when uploaded as a module within a unit, this functionality is does not work.

Stephen.R.50 · Answer

Hello @Lynnette.B.1714, thanks for being so patient with all my questions to try and sort this out.

Since you're still seeing the concern from within the Media Library, I would suggest having a case opened with our Support team who can investigate further and look directly in your system and at the file.

My apologies for not being able to help you sort this out, but I'm sure our wonderful Support team will be able to.

If you have any questions please just let me know.

~Stephen

Lynnette.B.1714 · Answer

I can pause the video in the Media Library, but I am unable to move ahead or back in the video. Also added a Microsoft Teams video using Video Note and the video was unable to move ahead or backwards. Do you have any other suggestions?

Stephen.R.50 · Answer

Hi @Lynnette.B.1714, thanks for sharing.

I tested a few videos adding them to the Unit main page from the Media Library and as well as uploading it as a Video Note, but I'm not able to prevent the controls from showing for me.

If you click on the cog next to your name, open the Media Library, and view the video from inside the Media Library itself, are you able to move ahead or back in the video and pause it?

~Stephen