Downloading Brightspace courses

Question

Hi everyone,

We’re looking to create backups of the courses we’ve built in Brightspace, in case we move to another platform in the future.

Could anyone advise on the best way to download/export courses so they can be stored and potentially reused elsewhere?

Thanks in advance for your help!

Vivek.V.7147 · Answer

Hi@Catherine.P.340, Thanks for reaching out. If you’re seeing the CSV files in the Outbox folder, I recommend checking the Logs folder, as this usually indicates that the process failed during execution. Common causes for this include file formatting issues, incorrect course offering codes, or invalid Org Unit IDs. For file‑formatting validation, please try the following steps: * Open the CSV file in a plain text editor (for example, Notepad). * Confirm that:* There is no header row. * There are no invisible or special characters. * There are no quotation marks (" ") surrounding values such as , , , . * If quotes or extra characters are present, remove them. * Save the file again as a UTF‑8 encoded CSV. * Re‑upload the corrected CSV file to the Inbox folder. I’m also sharing a relevant D2L Community article that outlines the correct CSV file formatting requirements for this process, which you may find helpful. If the issue persists after confirming the file format and re‑uploading the CSV, please open a support case with us so we can review the logs and investigate further. Let us know if you have any questions. Best regards, Vivek Product Support Analyst

Catherine.P.340 · Answer

Hi @Ashwin.R.60, the information on bulk exporting was really helpful. I thought I'd done it correctly but in the outbox is the CSV file that I had uploaded into in the inbox. There's no zip files containing the courses. So something somewhere has gone wrong and I'm not quite sure where.

Catherine.P.340 · Answer

Thanks that's so helpful. Especially the bulk export as that will save me a lot of time. We've not encouraged instructors to backup their courses offline but I think as good practice this is something we'll do going forward.