I created an FAQ using Course Content > FAQ and added the link to an announcement on the course homepage. When learners click the FAQ link in the announcement, they get a “Not Authorized” error.
However, when the FAQ is added inside a module, the link works fine.
On module level:
- I switched my role from Instructor to Learner, clicked the FAQ icon inside a module, and copied that link.
- I then switched back to Instructor and used the learner-version link throughout the module wherever I added a link to the FAQ page. This works as expected.
On Homepage Level:
- The problem is on the homepage. When I switch to Learner, the Content tab (where I can create and copy the FAQ page link) disappears, as this tab is only for instructors. This means I can’t grab the learner-version link to use in the homepage announcement. If I copy the link as Instructor and impersonate a learner, learners see the “Not Authorized” error.
Question:
How can I make the FAQ link in a homepage announcement accessible to learners? Is there a workaround, or is this expected behavior?
