I can't access PIE from Brightspace community page

Shan.S.987

When I tried to access PIE from under Resources, I was redirected to another page that says "Unavailable Quicklink". I'm already logged in and can access other links under Resources.

Subul.I.322

Hi @Shan.S.987, thank you for reaching out to the Brightspace Community!

Could I trouble you to follow these two steps to access PIE:

1. Please follow the steps outlined in this article to re-initiate the verification that will connect you to PIE on your next login to the Brightspace Community  https://community.d2l.com/brightspace/kb/articles/5459-community-faqs#how-can-i-access-the-product-idea-exchange-pie

2. PIE can't be accessed directly. You must login to the D2L Brightspace Community first.
To access PIE:- Login to the Brightspace Community- Select 'Product Idea Exchange from the navbar or from the quick link menu found on the Community Homepage - Once inside PIE, you can search for the PIE item you are looking for, or create a new item.

If the issue still persists, please feel free to reach out again!

Shan.S.987

Thank you for your reply! However I tried to log out and verified my account and logged back in, still can't access PIE.

Shan.S.987

Hi I tried again this morning, my username does appear as FirstName.LastInitial+ a 3-digit number, but I still cannot access PIE.