How to fix "Internal Error"

sphillips34@pima.edu

Hi!
Can you please help me fix this message? At least one student has been able to access this page, but another student cannot.

Subul.I.322

Hi @sphillips34@pima.edu, thank you for reaching out to the Brightspace Community!

Could you please specify which page the student is experiencing the internal error on?

sphillips34@pima.edu

Thanks for your time! It is a survey.
I was able to send the survey via D2L to the external email address and the student was able to complete it.