Comments function not working in PIE

Mike.B.559
Mike.B.559 Posts: 142 ✨
in Higher Ed / Postsecondary

Just posted a comment to the PIE. Now, suddenly I can no longer comment and no comments are visible on any posts.

Tag: Bug Report

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  • Subul.I.322
    Subul.I.322 Posts: 100 admin

    Hi @Mike.B.559, thank you for reaching out to the Brightspace community! Could I trouble you to try re-authenticating by logging out and logging back in? Then follow these two steps to access PIE:

    1. Please follow the steps outlined in this article to re-initiate the verification that will connect you to PIE on your next login to the Brightspace Community https://community.d2l.com/brightspace/kb/articles/5459-community-faqs#how-can-i-access-the-product-idea-exchange-pie

    2. PIE can't be accessed directly. You must login to the D2L Brightspace Community first.
    To access PIE:- Login to the Brightspace Community- Select 'Product Idea Exchange from the navbar or from the quick link menu found on the Community Homepage - Once inside PIE, you can search for the PIE item you are looking for, or create a new item.

    If the issue still persists, please feel free to reach out again!

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