Issues with 3rd party content (H5P assets)
Since the beginning of the year, we've had widespread complaints from users that interacting with H5P assets causes them to jump to the top of the course page on which they are working. This occurs inconsistently across H5P assets and users report extreme frustration. We've been advised that this defect is the result of a Dec 2023 update and that D2L is investigating.
We wondered how others are managing this. Any advice would be really appreciated.
Regards,
Answers
-
Hi there, to report issues with H5P, I would suggest that your school's Approved Support Contact connect with D2L Admin Support! You can find information on how to do that in our Reporting Issues with D2L Partner Integrations article.
-
Thanks @Alex.V.58 . We raised our first ticket about this via our ASC on January 3.
-
It sounds like you've taken the best step. In talking with your support team, it seems investigation has taken place.
Thank you for taking the time to post here to see if others in the Community have helpful advice to offer.
